Will Apple replace my MBP?

Discussion in 'MacBook Pro' started by HBOC, Feb 21, 2011.

  1. HBOC macrumors 68020

    Joined:
    Oct 14, 2008
    Location:
    SLC
    #1
    Ok, I have had "several" repairs, the last ones were done a mere 2 months ago. I have heard that to get one replaced, that the owner would need to request a replacement, otherwise Apple may not replace it, just keep on fixing it.

    Here is my history of repairs..
    Dec 2008 -
    new logicboard/GPU

    Apr 2010
    new keyboard

    Dec 2010 -
    new logicboard/gpu
    top case
    keyboard
    battery
    Matte display/clamshell

    The last repairs cost (as per my invoices) over $1100. I don't have the repair invoice in front of me for the cost of the others.

    Some of my problems still persist. I thought it was just safari (graphics "scramble", or look like black & white snow (old B&W tvs)), but it happens now in Aperture and photoshop...

    Anyways, are my chances good that Apple will agree to replace my computer if I ask? How do I go about requesting a new one, just flat out and ask? I doubt Apple wants to dump another dime into an early 08' MBP, but I could be wrong..

    I am going to make a genius appointment next week when I have time...
     
  2. Apple OC macrumors 68040

    Apple OC

    Joined:
    Oct 14, 2010
    Location:
    Hogtown
  3. Benjamins macrumors 6502a

    Joined:
    Jul 15, 2010
    #3
    not sure, there is no sure equation to get something replaced, but you can see if there's something wrong with your generation of MacBook's logic board. Also if it's the logic board again, you might have a case.

    Also it helps if you are a girl..... just saying.... :p
     
  4. sgood7401 macrumors newbie

    sgood7401

    Joined:
    Sep 1, 2009
    Location:
    Charlotte, NC
    #4
    If you have an Apple store near where you live take it there and tell them you want a replacement. I have gotten thing replaced before simply by being upset about the experience I have had with a product. Apple is usually pretty good about keeping their customers happy.
     
  5. HBOC thread starter macrumors 68020

    Joined:
    Oct 14, 2008
    Location:
    SLC
    #5
    yea there is like 3 Apple Stores near me, the best one (the one that has been doing all the work) is downtown, like 6 miles.

    I believe the graphics card is still acting up, as is the keyboard again:(
     
  6. mdgm macrumors 6502a

    Joined:
    Nov 2, 2010
    #6
    Make your genius appointment. Hopefully the new MBPs will be released before your appointment (next week or whenever you schedule it?). If not, cancel your appointment and make a new one (if you have sufficient time left on your AppleCare warranty). If they agree to replace you'd want to get a 2011 MBP not a 2010 MBP.
     
  7. HBOC thread starter macrumors 68020

    Joined:
    Oct 14, 2008
    Location:
    SLC

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