Will apple replace my phone or...

Discussion in 'iPhone' started by Billburns, Aug 6, 2017.

  1. Billburns macrumors 6502

    Billburns

    Joined:
    Mar 27, 2017
    Location:
    Usa
    #1
    Noticed my camera has a few orbs when taking pictures and on the screen. There are no scratches on the lens so wondering since apple is so stingy with replacements now.. will they attempt to replace the camera or just replace out right?
     
  2. BigMcGuire Contributor

    BigMcGuire

    Joined:
    Jan 10, 2012
    Location:
    California
    #2
    How old is your iPhone? When did you buy it? What model is it?

    Applecare is usually 1 year after purchase as long as it is a new phone purchased from Apple.

    AppleCare+ is 2 years from purchase date.
     
  3. Billburns thread starter macrumors 6502

    Billburns

    Joined:
    Mar 27, 2017
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    Usa
    #3
    I forgot to mention, its iPhone 7 which would still be under original warranty
     
  4. BigMcGuire Contributor

    BigMcGuire

    Joined:
    Jan 10, 2012
    Location:
    California
    #4
    Yeah definitely take it in, if you can reproduce it they should replace it. :) Hopefully an Apple Store is near you!
     
  5. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #5
    Can you post some images. Under certain conditions the small lens can have reflections when pointed at a strong light source. Not much you can do, not a defect, just a characteristic of the lens.
     
  6. Billburns thread starter macrumors 6502

    Billburns

    Joined:
    Mar 27, 2017
    Location:
    Usa
    #6
    I can do that later, but in all my years owning an iPhone.. I've never had this happen other than my back camera completely die out of nowhere.

    I took it in and the wait was too long, going back Tuesday. Its def something out of the normal as I showed the genius and at first it was hard to see due to lighting then he saw it and said... what the heck thats weird. he kept looking at the lens and even he said I don't see any scratch to cause that
     
  7. Billburns thread starter macrumors 6502

    Billburns

    Joined:
    Mar 27, 2017
    Location:
    Usa
    #7
    Went today, they didn't swap the phone but instead fixed the camera.

    kinda annoying only because I've had the screen replaced once so now worried with it being opened twice and somehow the water resistance won't be as good in my opinion
     

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