Will Apple Replace My White 3Gs? (Pics)

Discussion in 'iPhone' started by kickskid21, Jun 27, 2010.

  1. kickskid21 macrumors newbie

    Joined:
    Jun 21, 2010
    #1
    Well, I figured that since my warranty is almost up, I may as well see if Apple will replace my white 3Gs that suffered from the cracked plastic back. I attached pictures of it so you guys can see.

    So my question is, will Apple replace my phone based on what you see in the pictures or am I out of luck?
     

    Attached Files:

  2. ClutchThese macrumors 65816

    ClutchThese

    Joined:
    Jun 25, 2010
    Location:
    Alexandria, VA
    #2
    yes...theyll replace anything...as long as you fight for it!!! :)
     
  3. Stiss macrumors 6502a

    Joined:
    Apr 18, 2009
    Location:
    England
    #4
    I had 2 3G's replaced due to cracked plastic.

    Go for it I say.
     
  4. kickskid21 thread starter macrumors newbie

    Joined:
    Jun 21, 2010
    #5
    Can you give any reason as to why they wouldn't?
     
  5. spyda macrumors 6502a

    spyda

    Joined:
    Jun 30, 2009
    #6
    I think they will with a new white iPhone 4. Give it a shot.
     
  6. kickskid21 thread starter macrumors newbie

    Joined:
    Jun 21, 2010
  7. Roessnakhan macrumors 68040

    Roessnakhan

    Joined:
    Sep 16, 2007
    Location:
    ABQ
    #8
    Some of the cracks look like the standard webbing (by the dock connector), but the others look like you dropped it. So based on the latter I would say no, but its worth a try.
     
  8. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #9
    natural occurring cracks - yes

    cracks caused by fall - no

    I took my iPhone 3G (white) in to Apple back in november because of some issues it was having, but when the Genius tried to replicate the issues it wouldn't work.

    So he said that without being able to replicate the issue he wouldn't be able to do much, but he told me that he noticed that their were some cracks by the USB connector (like you) and he said Apple does consider than an issue and they will cover that, so he was able to switch it out for a new one (refurb).
     
  9. army91c macrumors 6502a

    Joined:
    Mar 9, 2009
    #10
    If it shows signs of abuse aka drops, they will not replace it even if there are cracks NOT caused by abuse. It's worth a shot but don't hold your breath.
     
  10. Higgs1 macrumors 6502

    Higgs1

    Joined:
    Jun 6, 2009
    Location:
    Boston, MA
    #11
    looks like it fell on that corner.....if thats the case then no they wont replace it, but really only the genius ur dealing with will decide, we can all say no and they will still do it and vice versa, doesn't hurt to try right? Worse thing they can do is say no, and ur in the same place ur in now, but at least try
     
  11. bat95132 macrumors member

    Joined:
    Apr 26, 2010
    #12
    Should be okay.. Per there internal docs cracks in plastic are replaceable.
     
  12. MassiveAttack macrumors 6502a

    Joined:
    Mar 28, 2010
    Location:
    New York
    #13
    What a filthy phone. Some people just don't take care of their stuff.
     
  13. dontworry macrumors 6502

    dontworry

    Joined:
    Mar 18, 2010
    #14
    My mother's white 3gs is cracking at the corner of the dock connector port. I would hope that they would replace it but there is no apple store close.
     

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