Will apple replace new one for me ( ASK )

Discussion in 'iPhone' started by titrau, Aug 19, 2017.

  1. titrau macrumors 65816

    titrau

    Joined:
    Aug 16, 2017
    #1
    Will apple replace new charger cable for me if i show them this ?????

    i got 2 wired cause same problem damage near head , dont know why it happend
    , maybe apple need to make stronger wire in future
    [​IMG]
     
  2. QueenTyrone macrumors 6502a

    QueenTyrone

    Joined:
    Sep 21, 2016
    #2
    Yes they should as long as you have a phone under warranty or you bought this one separate
     
  3. titrau thread starter macrumors 65816

    titrau

    Joined:
    Aug 16, 2017
    #3
    why yes ??? they would say this is user fault ,
     
  4. HEK macrumors 68040

    HEK

    Joined:
    Sep 24, 2013
    Location:
    US Eastern time zone
    #4
    They replaced several of mine. Had to raise up to manager level and I do have AppleCare. But yes they replaced. Just be polite, yet don't accept no for an answer.

    It's the recyclable covering. It starts recycling a bit early. Older ones from years back lasted longer.
     
  5. akash.nu macrumors 603

    akash.nu

    Joined:
    May 26, 2016
    #5
    I wonder what the ASK at the end stands for. I thought it was Apple Smart Keyboard.
     
  6. titrau thread starter macrumors 65816

    titrau

    Joined:
    Aug 16, 2017
    #6
    Thanks all - i will go apple store today ask hope they ok

    i think when plug and unplug alot times and it rip little by little
     
  7. ABC5S Suspended

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #7
    Remember always pull from the tip of the cord not the cord itself. If you do you'll get that kind of damage to it
     
  8. akash.nu macrumors 603

    akash.nu

    Joined:
    May 26, 2016
    #8
    My Apple cables lasted over 3-4 years now. Still using my 5S cable everyday.
     
  9. titrau thread starter macrumors 65816

    titrau

    Joined:
    Aug 16, 2017
    #9
    you right - pull from the tip not in the middle

    apple doesnt teach how to use it that why hahhahaha
     
  10. Zxxv macrumors 68040

    Joined:
    Nov 13, 2011
    Location:
    UK
    #10
    You pulled it out by the cable time and time again. Next time grip the plug.
    --- Post Merged, Aug 19, 2017 ---
    Your parents should have taught you.
     
  11. HEK macrumors 68040

    HEK

    Joined:
    Sep 24, 2013
    Location:
    US Eastern time zone
    #11
    You should see his toaster, lamps, tv, and hair dryer plugs. So bad has to wear rubber gloves to use em now.:D
     
  12. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #12
    I know some users were reporting lightning cables having some issues with being fragile i the past. I have never had any issues them fraying or falling apart. Apple seems to have changed the current material with the lady's iPhone cables.
     
  13. Zxxv macrumors 68040

    Joined:
    Nov 13, 2011
    Location:
    UK
    #13
    If he's been taught to pull them by the cord then god help the other areas of his life.
     
  14. titrau thread starter macrumors 65816

    titrau

    Joined:
    Aug 16, 2017
    #14
    Hey guy s

    Apple not replace Free for me after i show them
    they said 17.99 for each , so i walk out

    They shoulnd treat that way
     
  15. edfoo macrumors 6502

    Joined:
    Oct 31, 2013
    Location:
    Australia
    #15
    Agree. You should have learnt how to unplug cables since you were young, not only with an iPhone power cable, but also with any power cable.
    --- Post Merged, Aug 19, 2017 ---
    You haven't told us if your phone or cable is still under warranty, or you still have valid Apple Care? If not, then you can't expect you will definitely get it replaced for free.
     
  16. titrau thread starter macrumors 65816

    titrau

    Joined:
    Aug 16, 2017
    #16
    :):):)
    My cable is expire warrenty
    and most case like this they giveaway for replace

    i might try another apple store
     
  17. HEK macrumors 68040

    HEK

    Joined:
    Sep 24, 2013
    Location:
    US Eastern time zone
    #17
    Jeez, just buy another cable. And this time pull from plug not the cord.

    Oh look, I got Apple to give me free replacement cord, all I needed to do was spend $35 on gasoline driving around to Apple stores.

    By now I bet you spent more on lattes, or pizza and beer.
     
  18. MuGeN PoWeR macrumors 68020

    MuGeN PoWeR

    Joined:
    Jun 29, 2011
    #18
    Apple replaced mine a week back as my iPhone is still under warranty. they even replaced my 7 plus case as well
     
  19. titrau thread starter macrumors 65816

    titrau

    Joined:
    Aug 16, 2017
    #19
    I think i will bring 1 only, then take another one after couple week
    if i bring 2 too much for the, to replace

    dont tell no body :)
     
  20. HEK macrumors 68040

    HEK

    Joined:
    Sep 24, 2013
    Location:
    US Eastern time zone
    #20
    They keep records you know. The replacement if you get one, gets recorded as a $0 customer satisfaction sale. All other Apple stores see it. Part of your permanent record.
    --- Post Merged, Aug 21, 2017 ---
    Yeah, but you look a little like Steve, based on your Avis picture.o_O
     
  21. Tsuchiya macrumors 68020

    Tsuchiya

    Joined:
    Jun 7, 2008
    #21
    Apple won't replace a cable that damaged unless you get a Specialist not in the mood to argue, or a manager feeling particularly flexible.

    Accidental damage or wear and tear. User induced either way, and not covered under your one year warrantee or AppleCare.
     
  22. titrau thread starter macrumors 65816

    titrau

    Joined:
    Aug 16, 2017
    #22
    So lat week i been their and they denied my visit
    are they keep my record also ????

    that su*k - i thinking to come again this week but diff location store ,
     
  23. akash.nu macrumors 603

    akash.nu

    Joined:
    May 26, 2016
    #23
    All I have to say for this thread is ‍♂️
     
  24. rockitdog macrumors 68020

    Joined:
    Mar 25, 2013
    #24
    Yeah, I was born at night but not last night. This is probably from some type of misuse. I've never seen a cable do this before, looks like something that is definitely not a factory defect.
     
  25. MuGeN PoWeR macrumors 68020

    MuGeN PoWeR

    Joined:
    Jun 29, 2011
    #25
    HAHA nope i dont look like Steve Jobs at all lol
     

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