Will apple replace this ? (Picture included)

Discussion in 'iPhone' started by cyrax83, Jul 19, 2009.

  1. cyrax83 macrumors member

    Joined:
    Nov 8, 2006
    #1
    Second hand iphone 3g, seller claims mute button has fallen off.

    Still under warranty for 3 weeks.

    Will apple replace this ?

    [​IMG]
     
  2. thegoldenmackid macrumors 604

    thegoldenmackid

    Joined:
    Dec 29, 2006
    Location:
    dallas, texas
    #2
    No... That looks like it was a result of a fall.
     
  3. nozebleed macrumors 6502

    Joined:
    Jul 30, 2008
    #3
    I would say most likely not, but if you are going to try, be honest. IMHO if you try to get something past them, they wont fall for it. If you are honest, its like a breath of fresh air since everyone tries scamming for their own mistakes.
     
  4. serialtoon macrumors 6502a

    serialtoon

    Joined:
    Jul 1, 2009
    Location:
    Long Beach
    #4
    I have to agree with that one. It looks like someone dropped it and it broke off the button.
     
  5. Krafty macrumors 601

    Krafty

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    Location:
    La La Land
  6. SFStateStudent macrumors 604

    SFStateStudent

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    Aug 28, 2007
    Location:
    San Francisco California, USA
    #6
    Someone's iPhone hasn't been playing well with others! Sorry, but it looks like operator error; "Pay The LADY!" :eek::eek::eek:
     
  7. fahadmp macrumors newbie

    Joined:
    Aug 14, 2007
    #7
    my mute button fell off and they gave me a new phone. apparently that mute button is flimsy and glued on and the guy at the apple store wasnt suprised when i brought it in.
     
  8. cyrax83 thread starter macrumors member

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    Nov 8, 2006
    #8
    Yeah i've heard its a common issue.

    Did your iphone look the same when your mute switch fell off ?
     
  9. avaloncourt macrumors 65816

    Joined:
    Oct 18, 2007
    #9
    That's more than 'the button fell off.' The bottom right corner of the switch hole (as oriented in the picture) is cracked toward the curve of the back. I'm going with Apple will definitely say no.

    Edited to add: Something else was bothering me about the switch hole and I couldn't put my finger on it... then it hit me. We can see the orange dot of the silent mode but that switch is forward. The plastic piece between the bezel and the switch is missing. The phone is in ring mode but we can see the orange dot.

    So, the phone was dropped, the case toward the back from the hole is cracked and the plastic toward the front of the phone is missing. Yeah, the button 'fell' off. That's what happens when you drop it on the sidewalk. Who knows what else is wrong with this phone. He's getting rid of it and there's obvious damage.
     
  10. hazza.jockel macrumors 6502

    Joined:
    Aug 2, 2008
    Location:
    in a swag
    #10
    That button defiantly didn't just fall off! Its clearly been cracked off or something.
     
  11. SFStateStudent macrumors 604

    SFStateStudent

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    Aug 28, 2007
    Location:
    San Francisco California, USA
    #11
    +1 ^^^ That looks like it been beaten with the UGLY stick.....:eek::eek::eek:
     
  12. cyrax83 thread starter macrumors member

    Joined:
    Nov 8, 2006
    #12
    I think it should be replacable.

    Here is a picture of the mute button falling off which is under warranty :

    [​IMG]

    It looks similar to me, and also the cracking near the mute button is very common. It doesn't really have to have anything to do with the button falling off.
     
  13. Krafty macrumors 601

    Krafty

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    Dec 31, 2007
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    La La Land
  14. SFStateStudent macrumors 604

    SFStateStudent

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    Aug 28, 2007
    Location:
    San Francisco California, USA
    #14
    I'm putting your two pics next to each other; :eek::eek::eek:
     

    Attached Files:

  15. Screwtape macrumors regular

    Joined:
    May 10, 2009
    #15
    You have to ask yourself this, if the iPhone is still under warranty why hadn't the original owner gone in to get a replacement?

    I think the obvious answer is that Apple won't replace it and the owner is now trying to sell their most-likely-dropped iPhone.
     
  16. cocky jeremy macrumors 68040

    cocky jeremy

    Joined:
    Jul 12, 2008
    Location:
    Columbus, OH
    #16
    Quite the difference. It was definitely more than just "fell off". Be honest, tell them you bought it online and it came to you that way. If you say it just fell off, they won't believe it for a second.
     
  17. John T macrumors 68020

    John T

    Joined:
    Mar 18, 2006
    Location:
    UK.
    #17
    Caveat emptor! There are a lot of dishonest people out there!
     
  18. cyrax83 thread starter macrumors member

    Joined:
    Nov 8, 2006
    #18
    thanks for the opinions. i've decided to pull out from the sale. theres probably a 50/50 chance apple will replace it, but not worth the risk for me. Looks like the iphone 2g 8gb will have to live a little longer
     
  19. SFStateStudent macrumors 604

    SFStateStudent

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    Aug 28, 2007
    Location:
    San Francisco California, USA
    #19
    Yup, OP I would have to agree with you on this one.....
     
  20. QuadCoreDad macrumors member

    Joined:
    Jul 18, 2009
    Location:
    North Pole .
    #20
    They may not and yeah, use the 2G for now .. 2G was really lasting, durable and felt luxurious, although the 3g and 3gs does too.. :D
     
  21. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #21

    I'd put the odds more at Zero. Think about it: if Apple would have easily replaced it, the seller would have done it themselves before putting it up for sale, to avoid all doubt and maximize value. An iPhone swap for a fallen switch takes minutes. Well worth the seller's time. But chances are, they DID try, and were turned away.
     

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