Will Apple replace water damaged phone?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by shannonbrooke, Aug 21, 2011.

  1. shannonbrooke macrumors member

    May 4, 2011
    West Palm Beach, FL
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)

    Just wondering if Apple will replace a water damaged phone. I know that the warranty doesn't cover water damage but I've heard of cases where Apple replaced them. The damage isn't too bad, and not obvious, it's just that when I make calls I can only hear it thru the speakerphone. What should I do/say to get it replaced or fixed?
  2. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    You can give it a shot.
    Policy is to charge $200 for a replacement but you might get lucky.
  3. dndlnx macrumors 6502


    Dec 9, 2010
    Wouldn't count on it. Most companies refuse to cover accidental damage caused by you, or damage from 'natural' causes....eg water, power surge.
  4. macingman macrumors 68020


    Jan 2, 2011
    Apple are very generous. They also offer outofwarranty replacement so even if there is water damage you can get the phone replaced for $200.

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