Will Apple replace water damaged phone?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by shannonbrooke, Aug 21, 2011.

  1. shannonbrooke macrumors member

    Joined:
    May 4, 2011
    Location:
    West Palm Beach, FL
    #1
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)

    Just wondering if Apple will replace a water damaged phone. I know that the warranty doesn't cover water damage but I've heard of cases where Apple replaced them. The damage isn't too bad, and not obvious, it's just that when I make calls I can only hear it thru the speakerphone. What should I do/say to get it replaced or fixed?
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #2
    You can give it a shot.
    Policy is to charge $200 for a replacement but you might get lucky.
     
  3. Dnix macrumors 6502

    Joined:
    Dec 9, 2010
    #3
    Wouldn't count on it. Most companies refuse to cover accidental damage caused by you, or damage from 'natural' causes....eg water, power surge.
     
  4. macingman macrumors 68020

    macingman

    Joined:
    Jan 2, 2011
    #4
    Apple are very generous. They also offer outofwarranty replacement so even if there is water damage you can get the phone replaced for $200.
     

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