Will Apple Store fix my iPhone 5 if it is on iOS 7?

[lawhochun]

I think I got some either dead pixels or dust under the cover glass of my iPhone 5, so I am going to take it to the Apple Store for a replacement. But I got iOS7 installed on the iPhone, will they accept it?

P.s. I have a registered developer account.

Thanks all

 

[PsstGreek]

I think I got some either dead pixels or dust under the cover glass of my iPhone 5, so I am going to take it to the Apple Store for a replacement. But I got iOS7 installed on the iPhone, will they accept it?

P.s. I have a registered developer account.

Thanks all

Of course they will, it's an iPhone.

 

[iRepairParts]

I think I got some either dead pixels or dust under the cover glass of my iPhone 5, so I am going to take it to the Apple Store for a replacement. But I got iOS7 installed on the iPhone, will they accept it?

P.s. I have a registered developer account.

Thanks all

You should not have any issues at all with having them replace/ repair your phone. The only time they really get "iffy" is if the phone is jailbroken. So based on your circumstances... You have nothing to worry about

 

[Roessnakhan]

I would recommend you downgrade it to 6.1.3 or 6.1.4 before going in just to avoid any hiccups, as it isn't officially supported yet.

 

[N e e k]

Downgrade. Even if you bring it in with dead pixels - they'll say maybe it's related to iOS 7 being in testing stages.

 

[lawhochun]

Ok got it! Thanks all

 

[rockitdog]

Unauthorized versions of software will void the warranty, downgrade like others have said.

 

[Zmanbaseball2]

Unauthorized versions of software will void the warranty, downgrade like others have said.

Well he is authorized since he has a developer account.


Sent from my iPhone 5 using Tapatalk 2

 

[PaulNY]

I went in with a 6.1 beta last year guy was cool about it. He saw the beta, didnt care, but he had to downgrade it onsite to get the swap put through.

 

[scaredpoet]

Definitely downgrade. Even though you're a developer and authorized to be running iOS7, the last thing you want is to have to deal with a snarky Genius who's having a bad day and is trying to pass off dead pixels as an iOS7 issue so that s/he doesn't have to deal with you.

Better safe than sorry.

 

[wasimyaqoob]

Do a DFU mode-erase first and then go into an Apple Store - iOS7 technically is not officially supported but depends on the Genius member you speak to...

 

[lawhochun]

Thanks all, got back to 6.1.4 then successfully got it replaced. "New" phone wowhoo