Will apple store replace my white mb

Discussion in 'MacBook' started by benh-, Dec 18, 2008.

  1. benh- macrumors member

    Joined:
    Jul 25, 2008
    #1
    hey, looking for your help here.

    i bought my 2.1ghz white macbook back in april, and have been very impressed by it up until now.

    the socket that you plug your headphones in...it only comes out of one channel!

    i dont no what to do to fix it, so any advice is wanted, but will the apple store replace it for me, or fix it?

    thanks :)
     
  2. Tallest Skil macrumors P6

    Tallest Skil

    Joined:
    Aug 13, 2006
    Location:
    1 Geostationary Tower Plaza
    #2
    They won't give you a new computer for a headphone jack. You're under AppleCare; they'll fix it.
     
  3. Tastannin macrumors 6502

    Tastannin

    Joined:
    Sep 19, 2003
    Location:
    UT
    #3
    They will try to fix it first. If they can't then they'll replace it. Odds are they'll be able to fix it with a logic board swap anyways.
     
  4. benh- thread starter macrumors member

    Joined:
    Jul 25, 2008
    #4
    yeah i know they wouldnt give me a new one haha, sorry, i worded it wrong.

    im not under apple care, but ive heard the apple store are usually generous about replacing things when out of warranty.

    actually, am i still in warranty?
     
  5. Tallest Skil macrumors P6

    Tallest Skil

    Joined:
    Aug 13, 2006
    Location:
    1 Geostationary Tower Plaza
    #5
    It hasn't been a year. You're under warranty.
     
  6. Sky Blue Guest

    Sky Blue

    Joined:
    Jan 8, 2005
    #6
    Yes, warranty is a year.
     
  7. nickXedge macrumors 6502

    nickXedge

    Joined:
    Feb 13, 2008
    Location:
    Long Island
    #7
    Serious question, have you tried several sets of headphones?
     
  8. shady825 macrumors 68000

    shady825

    Joined:
    Oct 8, 2008
    Location:
    Area 51
    #8
    Exactly. Why would they give you a new computer!? They will just fix the defective part/parts...
     
  9. cherry su macrumors 65816

    cherry su

    Joined:
    Feb 28, 2008
    #9
    are you sure that your headphones are not defective? like the poster above said, did you try other pairs of phones?
     
  10. mcguidance macrumors member

    Joined:
    Nov 20, 2008
    #10
    They won't replace the whole computer for the faulty headphone jack only. I was having multiple problems, logicboard replaced twice, harddrive failure, and restart issues, and they then offered the new AlumMB as a replacement for my 2 year old WhiteBook for a hundred bucks. I took that, considering at the time I bought it, the price was $1049, and two years later they credited me $1200.
     
  11. cogsinister macrumors 6502a

    Joined:
    Aug 24, 2006
    Location:
    Fredericton NB Canada
    #11
    I have never had to pay anything to get a mac replaced, even when its been a big upgrade......but still 100 bucks is still pretty sweet eh ?
     
  12. benh- thread starter macrumors member

    Joined:
    Jul 25, 2008
    #12
    as i have already said, i didnt mean to put it like that.
     
  13. queshy macrumors 68040

    queshy

    Joined:
    Apr 2, 2005
    #13
    If it was bought in April and there's no physical damage they will fix it for free. Dont' worry - it will be good as new :)
     
  14. benh- thread starter macrumors member

    Joined:
    Jul 25, 2008
    #14
    Thank you for your help. I will certainly do this on boxing day!

    I have tried three headphones ;)
     

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