Hi, I'm really careful with my products and have just noticed a 2cm scratch on my 2month old iPad screen. I'm gutted and have no clue how it's happened. Would apple swap this under warranty? Also if not, I've heard that with the iPhone apple do a hardware exchange for approximate £140 and give you a brand new iPhone for your old one as long as it's still under warranty. Do they offer this for the iPad??
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Will apple swop this?
- Thread starter Macs4u
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Yes, they offer that service.
Here are the UK prices:
http://www.apple.com/uk/support/ipad/service/faq/#warranty7
Hi,
Just to update. Apple have really shown their amazing customer services as they have swapped it for me no quibble. Told themm im really anal about my products and heartbroken it's scratched. The chap just said " listen is it going to make ou feel better if i swap it now". Lol what a company!!!
Just to update. Apple have really shown their amazing customer services as they have swapped it for me no quibble. Told themm im really anal about my products and heartbroken it's scratched. The chap just said " listen is it going to make ou feel better if i swap it now". Lol what a company!!!