Will apple swop this?

Discussion in 'iPad' started by Macs4u, Nov 22, 2010.

  1. Macs4u macrumors 6502

    Joined:
    Apr 19, 2008
    Location:
    Stoke on Trent
    #1
    Hi, I'm really careful with my products and have just noticed a 2cm scratch on my 2month old iPad screen. I'm gutted and have no clue how it's happened. Would apple swap this under warranty? Also if not, I've heard that with the iPhone apple do a hardware exchange for approximate £140 and give you a brand new iPhone for your old one as long as it's still under warranty. Do they offer this for the iPad??
     
  2. Stealthipad macrumors 68040

    Stealthipad

    Joined:
    Apr 30, 2010
    #2
    They will likely repair or replay but only for a fee.
     
  3. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #3
    Yes, they offer that service.

    Here are the UK prices:
    http://www.apple.com/uk/support/ipad/service/faq/#warranty7
     
  4. Macs4u thread starter macrumors 6502

    Joined:
    Apr 19, 2008
    Location:
    Stoke on Trent
    #4
    Hi,

    Just to update. Apple have really shown their amazing customer services as they have swapped it for me no quibble. Told themm im really anal about my products and heartbroken it's scratched. The chap just said " listen is it going to make ou feel better if i swap it now". Lol what a company!!!
     

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