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Will Apple (UK) fix this?

M

macbroke

macrumors newbie
Original poster
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It just happened when I moved my hand over that area, I didn't drop it or anything like that.

Will they fix it for me free of charge?
 
It's definately wirth a try but do not use the word accident and mention the fact that you did not drop it or drop something on it.
 
I have a similar crack, just a bit further towards the keyboard and about the same length. I assume it comes from the raised surfaces at the top of the lid.

I've never asked Apple to take a look though, I'll just live with it.
 
tyr2 said:
I have a similar crack, just a bit further towards the keyboard and about the same length. I assume it comes from the raised surfaces at the top of the lid.

I've never asked Apple to take a look though, I'll just live with it.
Click to expand...

Yeh I wouldn't mind too much either but I want to sell it and it'll be harder to sell now with this fault 😡
 
This is unfortunately a common problem with earlier MacBooks (and possibly laters ones too). Apple US has been good at fixing this, so hopefully Apple UK is the same.
 
dcv said:
Yes afaik it's a known issue and they should replace the casing for you.
Click to expand...

It certainly is. The crack has to be in a particular place and a particular length. After it has been confirmed to be defective by an engineer they'll just swap out that top panel. Take it to your nearest Apple Store/AASP.

David
 
Can it be swapped 'while you wait' at an Apple Store or does it need to be sent off for repairs?
 
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