Will Apple (UK) fix this?

Discussion in 'MacBook Pro' started by macbroke, Sep 30, 2007.

  1. macbroke macrumors newbie

    Joined:
    Sep 30, 2007
    #1
    [​IMG]

    It just happened when I moved my hand over that area, I didn't drop it or anything like that.

    Will they fix it for me free of charge?
     
  2. psychofreak Retired

    psychofreak

    Joined:
    May 16, 2006
    Location:
    London
  3. ivi7 macrumors 6502a

    ivi7

    Joined:
    Sep 17, 2007
    #3
    It's definately wirth a try but do not use the word accident and mention the fact that you did not drop it or drop something on it.
     
  4. tyr2 macrumors 6502a

    tyr2

    Joined:
    May 6, 2006
    Location:
    Leeds, UK
    #4
    I have a similar crack, just a bit further towards the keyboard and about the same length. I assume it comes from the raised surfaces at the top of the lid.

    I've never asked Apple to take a look though, I'll just live with it.
     
  5. macbroke thread starter macrumors newbie

    Joined:
    Sep 30, 2007
    #5
    Yeh I wouldn't mind too much either but I want to sell it and it'll be harder to sell now with this fault :mad:
     
  6. cogsinister macrumors 6502a

    Joined:
    Aug 24, 2006
    Location:
    Fredericton NB Canada
    #6
    I just coulden't live with a crack like that, i would have to get Apple to fix it......
     
  7. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #7
    This is unfortunately a common problem with earlier MacBooks (and possibly laters ones too). Apple US has been good at fixing this, so hopefully Apple UK is the same.
     
  8. dcv macrumors G3

    Joined:
    May 24, 2005
    #8
    Yes afaik it's a known issue and they should replace the casing for you.
     
  9. davidjearly macrumors 68020

    davidjearly

    Joined:
    Sep 21, 2006
    Location:
    Glasgow, Scotland
    #9
    It certainly is. The crack has to be in a particular place and a particular length. After it has been confirmed to be defective by an engineer they'll just swap out that top panel. Take it to your nearest Apple Store/AASP.

    David
     
  10. tyr2 macrumors 6502a

    tyr2

    Joined:
    May 6, 2006
    Location:
    Leeds, UK
    #10
    Can it be swapped 'while you wait' at an Apple Store or does it need to be sent off for repairs?
     

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