Will AppleCare cover these problems?

Discussion in 'MacBook Pro' started by aG1, Jan 5, 2009.

  1. aG1 macrumors member

    Joined:
    Jan 5, 2009
    Location:
    Cali
    #1
    First of all, I just purchased a 2.16GHz Core Duo MBP on eBay, and it still has AppleCare till May 09. I just had a few questions.

    1)Before I go to the Apple Store, do I need to do anything or is the AppleCare automatically transfered to me?

    2) There are little brown marks in the LCD, are covered under AppleCare? They are like little brown marks that look like dirt but won't come off when trying to clean.

    3) Under the keyboard it started chipping. Is that covered under AppleCare?

    Thank You
     

    Attached Files:

  2. Warbrain macrumors 603

    Warbrain

    Joined:
    Jun 28, 2004
    Location:
    Chicago, IL
    #2
    Applecare is attached to the device, not the original purchaser.

    The brown marks might not be covered just because they can claim that as LCD damage by user. Who knows...you might get lucky...

    Is it chipping or wearing off because of use? If chipping then it's possible they might replace the top case...
     
  3. aG1 thread starter macrumors member

    Joined:
    Jan 5, 2009
    Location:
    Cali
    #3
    I'm not sure if it's chipping or wearing off but it just keeps coming off. When I scratch it a bit it comes off.

    Anyone know anything else about the display?
     
  4. kastenbrust macrumors 68030

    kastenbrust

    Joined:
    Dec 26, 2008
    Location:
    North Korea
    #4
    1) You dont need to take anything, as said previously applecare is tied to the machine

    2) Those little brown marks, thats dust behind the LCD, apple will give you a new lcd screen

    3) This chipping below the keyboard is common, Apple dont fix it, its general user wear and tear.
     
  5. aG1 thread starter macrumors member

    Joined:
    Jan 5, 2009
    Location:
    Cali
    #5
    Ok, thank you guys for all your help.

    I guess I'll set up an appointment pretty soon.
     
  6. lemondropchick macrumors newbie

    Joined:
    Jan 7, 2008
    Location:
    Northern California
    #6
    When we bought a used iMac last year, we had to transfer the AppleCare plan to our name.

    Taken from AppleCare Protection Plan Terms and Conditions:
    "6. Transfer of Plan
    You may transfer this Plan to a new owner of the Covered Equipment by sending, faxing or emailing
    notice of transfer to Apple Inc., ATTN: Agreement Administration, MS: 217AC, 2511 Laguna
    Blvd, Elk Grove, CA 95758, U.S., fax number 916-399-7337 or agmts_transfer@apple.com,
    respectively. You must provide the Plan Agreement Number, the serial numbers of the Covered
    Equipment being transferred, proof of purchase of the Plan, and the name, address, telephone
    number and email address of the new owner."
     

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