Will Applecare cover this ?

Discussion in 'MacBook Pro' started by Junk DNA, Jan 23, 2009.

  1. Junk DNA macrumors regular

    Junk DNA

    Joined:
    Jul 30, 2008
    Location:
    London
    #1
    So my MBP is about 18 months old and the Magsafe connector is playing up. Some times I have to move the cable at the back of the Magsafe around until it properly connects.

    I've got Applecare, so if I take it along to an Apple store will the give me a new power block ???


    thanks,
     
  2. edesignuk Moderator emeritus

    edesignuk

    Joined:
    Mar 25, 2002
    Location:
    London, England
    #2
    As long as none of it looks like you've smashed it/dropped it, AppleCare should cover it.
     
  3. Junk DNA thread starter macrumors regular

    Junk DNA

    Joined:
    Jul 30, 2008
    Location:
    London
    #3
    cool - thanks
     
  4. dissdnt macrumors 65816

    dissdnt

    Joined:
    Aug 3, 2007
    #4
    This depends on who you get at the genius bar.

    My macbook pro is about the same age as yours and is flawless except for some buckling of the case where the screen latch is.

    I brought it in and all I got was attitude even though I told him I had never dropped it, my macbook is flawless and i've seen MANY threads on the apple website about how this is a very common issue. There was even a pro in the store with the same issue.

    Needless to say he said nothing can be done or it's 300 bucks. So I left.

    I have apple care as well.

    So good luck :)
     
  5. amitdoc2b macrumors 6502a

    Joined:
    Feb 25, 2008
    #5
    if u call apple im sure theyd best be able to answer this..

     
  6. coledog macrumors 6502a

    coledog

    Joined:
    Nov 14, 2006
    Location:
    Roanoke, VA
    #6
    I've gotten 2 power adapters replaced by them over the phone, took about 15 minutes each time just to fill out all the ship-to addresses and get my "just in case in don't return it" credit card number.

    Apple is awesome! Unfortunately they suck at designing reliable power adapters...
     
  7. Junk DNA thread starter macrumors regular

    Junk DNA

    Joined:
    Jul 30, 2008
    Location:
    London
    #7

    Good to know - think I'll call them today rather than go over to the Apple Store
     
  8. Junk DNA thread starter macrumors regular

    Junk DNA

    Joined:
    Jul 30, 2008
    Location:
    London
    #8
    Well I popped along to the Apple store and they just gave me a now power supply no questions asked.

    Applecare is so worthwhile
     

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