Will AppleCare do something about my chipped MBPr?

[turtlemac]

Hi all,

So being a perfectionist, I have come to realised that my macbook pro has a couple of chips on the keyboard palm rest as well as the top of the screen opening.

Do you reckon that if I were to take it in to Applecare, they could do something about it? Has anyone had any experience with Apple doing something for them regarding this?

I'm still under Apple Care and I have had my mac for a little over a year now.

Thanks!

 

[keysofanxiety]

No. Cosmetic issues that don't affect the functionality of the system are not covered.

 

[flyinmac]

No. Cosmetic issues that don't affect the functionality of the system are not covered.

I can state that from experience you are correct.

 

[maflynn]

Do you reckon that if I were to take it in to Applecare, they could do something about it? Has anyone had any experience with Apple doing something for them regarding this?

Nope, user damage is not covered, only manufacturer defects

 

[gngan]

Hi all,

So being a perfectionist, I have come to realised that my macbook pro has a couple of chips on the keyboard palm rest as well as the top of the screen opening.

Do you reckon that if I were to take it in to Applecare, they could do something about it? Has anyone had any experience with Apple doing something for them regarding this?

I'm still under Apple Care and I have had my mac for a little over a year now.

Thanks!

What makes you think Apple or any company should fix/repair something that you/owner break? Would you ask your car dealer to fix a chipped body work for free? All warranties (including Apple care) only fixes manufacturing defects. Stop dreaming and wake up.

 

[flyinmac]

What makes you think Apple or any company should fix/repair something that you/owner break? Would you ask your car dealer to fix a chipped body work for free? All warranties (including Apple care) only fixes manufacturing defects. Stop dreaming and wake up.

I've actually had dealerships pay to repair chips in my car. Of course it was a brand new car. And the chip appeared while they were working on it.

 

[gngan]

I've actually had dealerships pay to repair chips in my car. Of course it was a brand new car. And the chip appeared while they were working on it.

That's because it's their fault and not yours. You reckon they will repair it when the chip is already there when you bring it in? Moreover, that's not warranty. They should fix it even if the warranty has passed.