Here's a conversation I had with a rep online. I've actually been with AT&T for over a year out of contract and have no desire to leave. I think they've got decent service when compared against the whole. I just don't want to be prevented from buying down the road. I just want freedom to buy any phone at any time at a decent price.
Summary: He said I can't without a contract, but I might call and try with customer service. So I'm gonna call and finagle something.
zach: I'm thinking about buying a friend's iPhone and I was wondering if I can switch my plan to an iPhone plan without signing a new contract.
Ernesto: Welcome to AT&T online Sales support. How may I assist you with placing your order today?
Ernesto: I'd be happy to help, you can upgrade your account at any time without extending your contract.
zach: what do you mean by upgrade?
Ernesto: When you get your new plan with the iPhone, it will be considered an upgrade.
zach: so, basically you're saying that if I already have the phone I can switch from my 39.99 regular plan to a 59.99 iPhone plan without signing a new contract.
Ernesto: You should be able to, yes.
Ernesto: Since you are upgrading by adding the data plan in there, it shouldn't extend your contract. Let me double check for you.
zach: thx
Ernesto: I apologize, the iPhone plans work differently. It looks like it would extend you to a new 2 year contract.
zach: Does AT&T offer 1 year contracts at all anymore?
Ernesto: I will check for you.
Ernesto: Not at the moment, no.
Ernesto: I haven't heard from you for a while. Would you like to continue chatting?
zach: typing a big message, just a sec
Ernesto: No problem.
zach: (Disclaimer, I know you don't affect this, I'm just venting) You know, I'm really getting tired of the extremely shady way buisness is done with AT&T and the other cell phone caries. I honestly don't mind signing up for a 2-year contract with AT&T. However, I have a huge problem with being required to sign a new every time I get a new phone. I want to be able to buy a new phone anytime I want. I know I can do this, but the prices are outragous and are obvious gouges to force people into signing a contract. Things really REALLY need to change!
zach: I just want the freedom to buy a new phone and use it anytime I want
zach: at a decent price
zach: Phones and service should be sold seperatly.
Ernesto: I can understand how you feel and I'm sorry about that.
zach: Sorry, as a rep for AT&T I know there probably isn't a good way for you to respond to that.
Ernesto: Usually they do offer upgrades on phones that won't extend your contract, but I think the iPhone just is an exception to this.
Ernesto: I can do my best to make you feel somewhat better though.
zach: lol
Ernesto: And if you like you can always call customer care, they may be able to work something out that I can't if you've been a customer for awhile.
Ernesto: It's worth a shot.
zach: thx, I'll let you go now.
Ernesto: Thank you for choosing AT&T. Have a great day.