Will not let me login

Discussion in 'macOS' started by koots55, Jul 15, 2011.

  1. koots55 macrumors newbie

    Apr 14, 2010
    My girlfriend has a macbook and the other days she did the "system updates". When the computer asked her to restart she did and she has not been able to log in after that. When she types her password the password box disappears, stays there for a couple minutes, then the screen turns blue, then the password box reappears again.

    I did some searching and saw that people say to restart with the macbook disc. Tried that but it is not starting with it. Just goes right back to the password box. I dont know what else to do.
  2. Hansr macrumors 6502a

    Apr 1, 2007
    Restart and hold ALT while it boots then select the DVD.
  3. koots55, Jul 15, 2011
    Last edited: Jul 15, 2011

    koots55 thread starter macrumors newbie

    Apr 14, 2010
    right as i read your reply I was trying that very thing. I am looking at all the startup key combinations right now and I have tried most of them. It seems like it is not recognizing any of them.

    but when the password box appears it definitely recognizes the keyboard....

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