Will returning 3GS to Apple canx ATT contract?

Discussion in 'iPhone' started by iFalcon, Jul 10, 2009.

  1. iFalcon macrumors regular

    Joined:
    Sep 6, 2007
    #1
    I bought a 3GS last night at Apple....great product. Unforuntately, no ATT service in my place of work...outside is great.

    I returned the phone to Apple today and forgot to ask if the return will cancel my ATT contract or do I need to contact ATT.

    Any ideas?

    Thanks.
     
  2. thep33t macrumors regular

    Joined:
    Jun 18, 2009
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    Never assume anything, it should be cancelled but since we're talking about $$$ you should follow up with ATT
     
  4. BigKyle macrumors member

    Joined:
    Jul 10, 2009
    #4
    I am a Rep at an att mobility store, have been for the past 3 years!


    Unless apps can cancel your account at their store (i don think they do)

    you account will not automatically get canceled...

    so call 1-800-331-0500 and tell them to cancel it...

    or cancel it first by calling 611 then return the phone... either way
     
  5. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #5
    +1 ^^^ Definitely followup on your own. Apple makes no effort to terminate your account. My brother just returned his 3GS at the Apple Store and walked into the AT&T Store to cancel his contract...
     
  6. ian.maffett macrumors 6502

    ian.maffett

    Joined:
    Aug 1, 2008
    Location:
    Florida
    #6
    Most likely - if you're in the US you have ~10-14 days to terminate a contract - for reasons just like this. I wouldn't sweat it.
    Ahh... thought you were asking about term issues... Anyway - yes, certainly do it and get a confirmation. Some ATT 'worker' might dismiss it and your period will lapse, causing more issues.
     
  7. iFalcon thread starter macrumors regular

    Joined:
    Sep 6, 2007
    #7
    Thanks all. I did call ATT and they seemed to think the Apple cancel transaction would handle everthing.

    I'll stop by a local ATT store tonight with my purchase and return receipts from Apple for proof.
     
  8. iFalcon thread starter macrumors regular

    Joined:
    Sep 6, 2007
    #9
    Stopped by the local ATT stored tonight, showed them the receipts, and cancelled the contract without any questions.
     

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