Will the Apple Store replace earphones?

Discussion in 'iPod' started by k91191, Sep 7, 2007.

  1. k91191 macrumors newbie

    Sep 7, 2007
    My brother's first gen Nano's headphones don't emit sound from the left speaker anymore. I was wondering if he could go to the Apple Store and they'd give him new ones. I've heard of people doing it, but his warranty is expired. Will that affect anything?
  2. Zwhaler macrumors 604


    Jun 10, 2006
    This type of thing is kind of an unwritten law, even though the Apple store is technically not supposed to give you new ones, often times they will. One time, I went there to ask for a replacement, and they didnt even say anything, just handed me the phones and moved on to the next customer.
  3. macfanboy macrumors 6502a

    Jun 5, 2007
  4. cavemonkey50 macrumors 6502

    Aug 9, 2007
    Allentown, PA
    If they give you trouble you can also submit a service claim on Apple's website. I did that when my left earbud started crackling. I had a new set of headphones within 5 days no questions asked.
  5. MAYBL8R macrumors member

    Jun 5, 2007
    I've heard "lifetime warranty" mentioed about apple headphones. I've had 2 pair replaced, without any questions..

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