Will they replace?

Discussion in 'MacBook Pro' started by RedJeans, Jun 13, 2010.

  1. RedJeans macrumors member

    Joined:
    Apr 27, 2010
    #1
    I bought my Macbook Pro (13") on June 1st. I just noticed that there is a dent on the right side of the track pad - on the hand rest.

    I didn't do anything to cause this and I've been very careful with it.

    I only got it two weeks ago - will they replace it? =/
     
  2. appleguy123 macrumors 603

    appleguy123

    Joined:
    Apr 1, 2009
    Location:
    15 minutes in the future
    #2
    If you're within two weeks they may. So you need to do this soon.
     
  3. Bankaimadness macrumors 6502

    Joined:
    Jun 7, 2010
    #3
    Call them up and find out.
     
  4. RedJeans thread starter macrumors member

    Joined:
    Apr 27, 2010
    #4
    It's going to be two weeks today, actually. But what if they accuse me of causing the damage? I just legitimately haven't noticed until now.
     
  5. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #5
    There's no way to prove you didn't damage it yourself, so it really depends on the kindness of whoever you return it to.
     
  6. RedJeans thread starter macrumors member

    Joined:
    Apr 27, 2010
    #6
    Ugh I hope they do it for me :(
     
  7. robotmonkey macrumors 6502

    Joined:
    Apr 24, 2010
    #7
    Got a mbp as a graduation present. Noticed a scratch by the keyboard and a week later went to go see if I could go return it at bestbuy. They wanted some bull restocking fee. So I got my Air Force lt. Col. father to bitch to the manager and we went through 5 until we finally found one that wasn't scratched too badly (it was still scratched btw...ridiculous, c'mon apple). So what I am trying to say is that if you are initially nice and still don't succeed, then get a manager and then talk sternly but respectfully to him. I think you'll be ok.
     
  8. MBP13Guy25 macrumors newbie

    Joined:
    Jun 11, 2010
    Location:
    United States
    #8
    When I close my mbp 13" the seal edges in the front, one is more sealed than the other should I get another one where its perfect? or am I just being too observant too? LOL I got mine on the 9th. I have everything on it already. Will they still take it even tho I've got some music. Will they be able to transfer my music into a new macbook pro 13" when i exchange it?
     

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