will this be covered by my iphone warranty

Discussion in 'iPhone' started by emi, Jul 18, 2009.

  1. emi macrumors newbie

    Joined:
    Jul 15, 2009
    #1
    I have a 3G, extended warranty - i just noticed some divets on my screen. At first i thought i was having a pixel issue, but i can feel the bumps. I dont know where they came from as i havent dropped it (recently) I was wondering if anyone else has had this issue - and whether or not its covered by warranty. Please share your thoughts.
     
  2. TMar macrumors 68000

    TMar

    Joined:
    Jul 20, 2008
    Location:
    Ky
    #2
    Ah you got the braille touch screen..

    Sorry, never hear of this and it should be cover under warranty.
     
  3. jackiecanev2 macrumors 65816

    jackiecanev2

    Joined:
    Jul 6, 2007
    #3
    Wirelessly posted (BB 8900: BlackBerry8900/4.6.1.231 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/301)

    I can imagine that applecare will simply say you've dropped it at some point. I don't think that the glass has mechanically malfunctioned and randomly indented itself, and so they probably won't either.

    That's not sarcasm, btw. But they probably will just call it accidental and not do much.
     
  4. daflake macrumors 6502a

    Joined:
    Apr 8, 2008
    #4
    If they weren't there when you got it, I doubt it will be covered.
     
  5. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #5
    Hey OP, can you get pictures of the divots or dimples? :eek::eek::eek:
     
  6. lavinci macrumors 6502

    Joined:
    Jun 19, 2009
    #6
    Yes pictures would help. You could just say you got dead pixels or something.
     
  7. aprofetto macrumors 6502a

    aprofetto

    Joined:
    Dec 19, 2008
    Location:
    Hamilton, Ontario
    #7
    Hmm, it would definitely be tough to get it replaced under warranty...
     
  8. ibuyufo macrumors 6502

    Joined:
    Sep 22, 2007
    #8
    Personally I would try to have them replace it. Don't let people here discourage you from trying. If you don't try then you'll never know whether they'll replace it or not.
     
  9. DEdwards2204 macrumors member

    DEdwards2204

    Joined:
    Jun 16, 2009
    Location:
    Charleston, West Virginia
    #9
    I doubt it will be covered under the warranty, but IIRC, you can get a glass replacement for $100.
     
  10. skye12 macrumors 65816

    skye12

    Joined:
    Nov 11, 2006
    Location:
    Austin, Tx
    #10
    How do you get a "divet" on a flat piece of glass?
     
  11. samcraig macrumors P6

    Joined:
    Jun 22, 2009
    #11
    very carefully ;)
     
  12. shakenmartini macrumors 6502

    Joined:
    Apr 29, 2008
    #12
    Take it back to apple.

    It is a known issue, my developed the same problem around November last year.

    Apple handed me a new one and I was on my way in 10 minutes of entering the store
     

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