Willl Apple replace earphones?

Discussion in 'iPhone' started by gumball981, Aug 11, 2009.

  1. gumball981 macrumors member

    Joined:
    Mar 29, 2009
    #1
    The microphone piece on my headphones is broken. The microphone doesn't work, and clicking the piece to pause/skip songs is broken as well.

    It just happened one day, and before that even the clicking of the piece didn't always work.

    If I took it to the apple store, would you think they would replace it?
     
  2. dws90 macrumors regular

    Joined:
    Jan 16, 2008
    #2
    Supposedly, your headphones are under warranty for as long as the device they came with is. Your mileage may very, however.
     
  3. Deadman64 macrumors 6502a

    Joined:
    Jun 2, 2008
    #3
    They will. I'm on my third or fourth pair at this point. Really crappy build quality but hey, I keep getting them replaced free so I won't complain. One time one ear stopped outputting sound, another the clicker wouldnt work, etc.

    But yes they will, if your under warranty/apple care.
     
  4. nfl46 macrumors 603

    Joined:
    Oct 5, 2008
    #4
    Yes, I sent mines to Apple. It took like 2 days to get them. I sent to defective ones back...if you don't send them back they charge 29 bucks to your account.
     
  5. NewMacbookPlz macrumors 68040

    NewMacbookPlz

    Joined:
    Sep 28, 2008
    #5
    In store, they'll take down your claim and then if they have units in stock to be used as replacements they'll just give you a set. If not, they'll call you back in a couple days and you'll exchange them on the spot.

    The latter was the case when my In-Ear units started grounding out against my ear lobe...unpleasant shocks and whatnot. Took 20min or so with the genius to get the claim setup since they usually tack headphone warranty claims to an iPhone of iPod, but my phone was long out of warranty.

    2 days later, a new set and not a single electric shock :)
     
  6. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
  7. leomac08 macrumors 68020

    leomac08

    Joined:
    Jul 12, 2009
    Location:
    Los Angeles, CA
    #7
    i hate them in white!, i want black ones!!!!!!!!

    the in-ear earphones may be the solution, (yet their might be some unwanted ear wax, when u borrow ur earphones to people:D)
     
  8. laughingperson5 macrumors 6502

    Joined:
    Jan 2, 2009
    #8
    You can get earphones replaced?!!?!??! Fack. Well.. There's 80 bucks down the drain. T.T
     
  9. mackmgg macrumors 65816

    mackmgg

    Joined:
    Nov 2, 2007
    #9
    Well now, go to the apple store and get the old ones replaced. Then sell them on ebay for like 70 bucks.

     
  10. danpass macrumors 68020

    danpass

    Joined:
    Jun 27, 2009
    Location:
    Miami, FL
    #10
    glad to hear.

    my 6wk-old-3gs-pair-with-crappy-mic is now getting exchanged
     
  11. appleguy123 macrumors 603

    appleguy123

    Joined:
    Apr 1, 2009
    Location:
    15 minutes in the future
    #11
    Actually my Apple store was out of replacements so they just opened a retail box and gave me a new set same with my Dad's usb dock connector
     
  12. ziggyonice macrumors 68020

    ziggyonice

    Joined:
    Mar 12, 2006
    Location:
    Rural America
    #12
    Apple will fix or replace anything that came in the box, whether a Mac, iPod, or iPhone.

    That means headphones, USB cables, mice, keyboards, etc.
     
  13. Odid macrumors regular

    Joined:
    Oct 15, 2008
    #13
    What about the In-ear ones? Are those under warranty? Also one of the earbuds came off and is who knows where. Do they give you new ones too?
     
  14. laughingperson5 macrumors 6502

    Joined:
    Jan 2, 2009
    #14
    Well, my mom pretty much threw out all of my broken earphones last month during her monthly clean-up. God damn it.
     
  15. Ahiqar macrumors member

    Joined:
    Aug 8, 2007
    Location:
    Fox Cities, WI
  16. CocoaPuffs macrumors 68010

    Joined:
    Aug 23, 2008
    #16
    It could simply be your headset jack, which could be clogged up with lint. Check that out first before wasting trip to Apple.
     

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