Win iTunes 12.01 - Where's my phone?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jkauff, Oct 17, 2014.

  1. jkauff macrumors member

    Joined:
    Oct 4, 2012
    #1
    I just installed the iTunes for Windows 12.01 update, and I can't find my iPhone 5S anywhere in the new UI. The sidebar is gone again, with no apparent way to get it back, and I can't access my phone.

    Help!
     
  2. jkauff thread starter macrumors member

    Joined:
    Oct 4, 2012
    #2
    Solved. Windows somehow lost the device driver. After a cold reboot of the phone while connected, the driver re-installed and I can now see the phone in iTunes.
     

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