Hi guys,
On my mom's iPhone there is the problem that whenever she goes into the settings app --> Profile --> iTunes & App Store --> Apple-ID --> Show Apple-ID the window that comes up just closes again.
She is running iOS 13.3.1. I myself also sometimes have problems when trying to enter this menu (but eventually it always works) but for my mom it never works.
Any idea what could be done to fix this issue? Force closing the settings app and restarting the phone doesn't help.
Thanks and best wishes
Chris
On my mom's iPhone there is the problem that whenever she goes into the settings app --> Profile --> iTunes & App Store --> Apple-ID --> Show Apple-ID the window that comes up just closes again.
She is running iOS 13.3.1. I myself also sometimes have problems when trying to enter this menu (but eventually it always works) but for my mom it never works.
Any idea what could be done to fix this issue? Force closing the settings app and restarting the phone doesn't help.
Thanks and best wishes
Chris