i really need some help here you guys. i had firefox open and i was typing on another site. i opened the special characters window because i needed a unique symbol. when i tried closing that window, it froze. i proceeded to quit firefox so it would go away. it stayed on my screen though, even with firefox closed. next i thought my computer was just being buggy. so, i completely shut it down for a while and logged back on. the window is still there and won't go away. here's a screenshot i took so you can visually see what's going on here: http://img522.imageshack.us/img522/5332/picture4dac.png after the previous attempts didn't work i've tried completely removing firefox from my computer and redownloading it, which didn't work, and restoring my system, which also didn't work. no matter what this window just won't go away. i really need help.