Windows 10 hangs on Shutdown and Restart

Discussion in 'Windows, Linux & Others on the Mac' started by Redneck1089, Aug 13, 2015.

  1. Redneck1089 macrumors 65816

    Redneck1089

    Joined:
    Jan 18, 2004
    #1
    Every time I try to shutdown or restart my nMac Pro in Windows 10 it goes to a black screen and hangs. I have to do a force shut down by holding the power button.

    Does anyone know how to fix this issue?
     
  2. Redneck1089 thread starter macrumors 65816

    Redneck1089

    Joined:
    Jan 18, 2004
  3. Beavix macrumors 6502a

    Beavix

    Joined:
    Dec 1, 2010
    Location:
    Romania
    #3
    This issue just happened on my rMBP after updating to Bootcamp 6 in Windows 10. :mad:
     
  4. macenied macrumors 6502a

    macenied

    Joined:
    Aug 20, 2014
    #4
    You can check the Windows event logs if you see something. Other than that ... I don't know.

    Classic:

    - Install clean, test
    - Install drivers, test
    - Install whatever, test
    - and so on

    good luck !
     
  5. Redneck1089 thread starter macrumors 65816

    Redneck1089

    Joined:
    Jan 18, 2004
    #5
    After the pain in the ass that it was getting Windows 10 with graphic drivers working on the new Mac Pro, I'd be supremely pissed if I have to do a clean install.
     
  6. sickntired macrumors member

    Joined:
    Dec 9, 2012
    #6
    I am having the exact same problem with my 2013 nMac Pro. This occurred with both an upgrade from 8.1 to 10 and with a fresh install to 10. Apple probably has to update the Boot camp software for the nMac Pro.
     
  7. Redneck1089 thread starter macrumors 65816

    Redneck1089

    Joined:
    Jan 18, 2004
    #7
    I believe I actually found the solution: It happens with CrossfireX is enabled in CCC. If I disable it I can restart just fine.
     
  8. theSeb macrumors 604

    theSeb

    Joined:
    Aug 10, 2010
    Location:
    Poole, England
    #8
    I am shocked that you guys managed to upgrade in the first place :(
     
  9. SoyCapitanSoyCapitan macrumors 68040

    SoyCapitanSoyCapitan

    Joined:
    Jul 4, 2015
    #9
    This is an old problem and is usually related to having multiple devices that are sharing a background process, for example two graphics chips or two storage devices.
     
  10. sickntired macrumors member

    Joined:
    Dec 9, 2012
    #10
    Thanks for finding this, and I'll have to try it. If it works, I guess the only thing that will fix it is a driver update. Unfortunately, AMD and Apple are not too good about releasing regular new windows drivers
     
  11. sickntired, Aug 24, 2015
    Last edited: Aug 24, 2015

    sickntired macrumors member

    Joined:
    Dec 9, 2012
    #11
    I just tried disabling CrossfireX and the computer rebooted fine. I guess we'll have to wait for Apple to release new drivers.

    I have reported this to Apple and suggest that anyone else with the same problem also report it.
     

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