Windows do not recognize / detect iPhone 4

Discussion in 'iPhone Tips, Help and Troubleshooting' started by theo83, Sep 6, 2011.

  1. theo83 macrumors newbie

    Joined:
    Sep 6, 2011
    #1
    Hi guys.

    I am new to the forum and I would appreciate any help. I have extensively researched the issue I will describe and before I start swapping parts, any assistance would be most welcome.

    I bought recently an iPhone 4 (used). The issue I am facing is that Windows do not recognize it (neither do iTunes), although it charges through the USB port. Right now, I am 99% sure it is a hardware problem. What I have tried so far:

    • Connect it to 3 different laptops
    • Connect it with 3 different cables
    • Uninstall/Reinstall iTunes and all Apple software
    • Stop/Restart relevant services
    • All of the above in DFU mode
    • All of the above after a 12 hour charging, through a wall socket
    • All steps in Apple's troubleshooting guides referring to my issue
    • Another iPhone 4 I have handy, connects to all three computers, that I have also tried to connect the faulty one, just fine.

    Any suggestions?

    Thank you in advance
     
  2. HazyCloud macrumors 68030

    HazyCloud

    Joined:
    Jun 30, 2010
    #2
    FWIW, my parent's Win 7 machine would not detect my mother's iPad until I set it up. Once it was setup in iTunes, the machine saw it just fine. Sadly, this is a pretty common issue with Windows machines so there's a good chance it may not be a hardware issue. If you can, take it in to an Apple store to see what they say about it.
     
  3. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #3
    Also make sure the port on the bottom of the iphone is clean.
     
  4. theo83 thread starter macrumors newbie

    Joined:
    Sep 6, 2011
    #4
    Thank you all. It was a faulty dock. After replacement it worked just fine!
     

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