My friend was having some problems with his iPod shuffle (1st gen), and I suggested that he restore it. However, his computer isn't working, so I said I would try to do it on mine. The problem is that he will be using it with Windows when his computer is fixed, and I have a Mac. I tried to connect it in Windows using Parallels, but OS X always picks it up first, causing Parallels to say "The USB device you are trying to connect is being used by a different process." Is there anyway to do this in Parallels?