Windows Issue, Can't Find Printer! Help!

Discussion in 'Windows, Linux & Others on the Mac' started by dsnort, Dec 19, 2016.

  1. dsnort macrumors 68000

    dsnort

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    #1
    I'm hoping one of Windows guru's can help me with this. We just got a new printer for our home, the old one died. We hook it up to our WiFi router just like the old one, I tell my Mac to "Add New Printer", 2 minutes later I'm printing. My wife and kids all have Windows computers, 1 Windows 8 and two Windows 10's. Not one of the three can find the dratted printer. We've been at this for weeks! Anytime they need to print, they have to go to the printer, unplug it from the router, and plug it into their computer! This annoys me because while they know how to unplug the printer none of the three seem to be able to figure out how to plug it back in! Any help would be appreciated!
     
  2. belvdr macrumors 603

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    #2
    How are you hooking it to your router, USB? It sounds like your Windows machines are missing a driver, but I've never configured one that way.

    I generally put mine on the network with an IP and print directly to the printer.
     
  3. dsnort thread starter macrumors 68000

    dsnort

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    #3
    I'm sure, from the many options I've tried, that assigning an IP address to the printer would work. Unfortunately, I've been on Mac too long to know how to assign an IP to a printer. How do you do that?
     
  4. casperes1996 macrumors 65816

    casperes1996

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    #4
    There are a few different ways - What router do you have and what's the printer?
    I agree that it sounds like a driver problem though, so I'd say just looking for the driver for Windows would be the easiest
     
  5. dsnort thread starter macrumors 68000

    dsnort

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    #5
    Since they can print when hooked directly to the printer, I don't think a driver is the issue.
     
  6. casperes1996 macrumors 65816

    casperes1996

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    #6

    Doesn't necessarily work like that. If connected with a wire Windows has a generic driver it can use for connected printers. For wireless printing it would need to be able to recognise the printer without the information coming from the wired connection.
     
  7. belvdr macrumors 603

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    #7
    Agreed with the above. It may also be a driver that comes with the router, if you're connecting it to a USB port on the router.
     
  8. casperes1996 macrumors 65816

    casperes1996

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    #8
    Ah, yes. This is also a possibility
     

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