Windows PC cannot "find" airport extreme for initial setup

[eyespii]

Running Windows 7 PC, connected to a brand new airport extreme via 802.11n. Running Airport Utility 5.5.2.

When I run Airport Utility, I can see the base station in the left panel, but both options to either run manual setup or "easy" setup give me the same error. Says that it cannot connect to the airport, error -4. Tried everything I could think of including multiple re-installs, wireless and wired, and disabling firewalls/antivirus.

Anyone have any other ideas before I return this thing for something else?

 

[jenzjen]

Try connecting via the aebs' IP address thru the utility.

 

[Hoops123]

Airport Utility cannot see wireless device

Make sure you have Bonjour installed and running on your pc. Then run the airport utility. Everythign shoul work now.

Hoops

 

[ayala421]

Running Windows 7 PC, connected to a brand new airport extreme via 802.11n. Running Airport Utility 5.5.2.

When I run Airport Utility, I can see the base station in the left panel, but both options to either run manual setup or "easy" setup give me the same error. Says that it cannot connect to the airport, error -4. Tried everything I could think of including multiple re-installs, wireless and wired, and disabling firewalls/antivirus.

Anyone have any other ideas before I return this thing for something else?

I am having this problem with my service....did anyone find a definite fix for this?

 

[eyespii]

It's been a while since I've even had to think about this issue, but the way I remember solving this was by manually typing in the local IP address of my airport extreme.

File --> Configure other --> Router's IP address (mine was 10.0.1.1), and type in your password.

After doing that, the Airport Extreme comes up in the airport utility every time now.

Good luck, and hope this works for you!