Windows PC (XP and 7) not detecting iPhone 5s

Discussion in 'iPhone' started by angelaaaxo, Jul 22, 2014.

  1. angelaaaxo macrumors newbie

    Joined:
    Jul 22, 2014
    #1
    Note: my iPhone 5s is running on iOS 7.0.1.

    Before I went on vacation several weeks ago, I tried to get pictures off my iPhone 5s to clear space. On my old BlackBerry you could easily plug it in via USB and drag and drop off pictures. I tried to do the same with my iPhone 5s on a PC running Windows XP but it would not recognize the phone in Windows Explorer, although it would recognize it in iTunes. My phone asked me via pop-up notification if I wanted to trust the computer and I accepted, but no matter what I tried it would still not show up in Windows Explorer. I emailed myself some pictures and deleted them and said I would try again when I got back.

    Using the same cable, I just tried on my other PC computer, running Windows 7. Ran into the same problem! It allowed me to charge the phone right away, but didn't ask me if I trust the computer until after 3 unplugs-and-re-plugins. Meanwhile, Windows Explorer and Control Panel recognize Apple Mobile Device USB Driver but not the actual phone. So, I can't update the device drivers. Once again, iTunes on this computer recognizes the iPhone...so why not Windows Explorer?!

    I have 30MB of memory left and I desperately need quick access to clear my phone on my PC. Please help!
     
  2. sunking101 macrumors 604

    sunking101

    Joined:
    Sep 19, 2013
    #2
    No idea. Try using a system restore point?
    Or alternatively, download the app 'Transfer Pro' from the App Store and transfer your photos/videos/PDF via WiFi. That app has helped me out a lot in the past.
     
  3. I7guy macrumors P6

    I7guy

    Joined:
    Nov 30, 2013
    Location:
    Gotta be in it to win it
    #3
    Is there a reason you are running such an old version of iOS. There could be some bugs in that version, 7.0.1, and not necessarily related to windows.
     
  4. kolax macrumors G3

    Joined:
    Mar 20, 2007
    #4
    You do have your iPhone unlocked when you're trying this right?
     

Share This Page