Windows XP SP2, do not recognize iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Wizard!, Dec 20, 2007.

  1. Wizard! macrumors newbie

    Dec 20, 2007
    Hello everybody :)

    I just got in my hands 2 new iPhones. I was trying to connect the on to my pc (Windows XP sp2, iTunes 7.5), however it reports that the device is not recognized, and in the device manager it shows an Unknown Device. :(

    I tried uninstall, reinstall iTunes
    I tried to manualy point for the driver (usbaapl.sys)
    I tried another cable
    I tried my iPod, which worked fine (even with the iPhone cable)
    I tried another pc (with iTunes 7.3)

    Nothing worked... :mad:
    Apple Mobile Service is working, and didn't report any errors in the Event Viewer.

    Can this phone be damaged?
  2. bleedinghand macrumors newbie

    Dec 17, 2007
    was your iphone being hacked? I‘ve heard some complain about pc can not connected with hacked iPhone. but after restore the phone, it worked. so maybe it wasn't about your PC, it is about your phone.

    have you contact apple's service yet?
  3. psychofreak Retired


    May 16, 2006
    Is it 64bit Windows? This is not supported...
  4. Wizard! thread starter macrumors newbie

    Dec 20, 2007
    No, it is 32bit, I know that 64bit systems are not supported :mad:

    Today, I went to a friend with a iBook, and neither there we could connect the iPhone :eek: His phone works fine, my phone, does nothing...

    Am I so unlucky, that I got a faulty phone? :confused:

    The 2nd one I have, worked fine.

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