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dadams1

macrumors member
Original poster
Oct 23, 2007
33
10
Anyone have any ideas?

I can get my new iPhone 13 Pro Max set up and working with wireless CarPlay to my Pioneer AVH-W4400NEX, but every time I start the car again, it says there is no device, and I have clear everything out and setup all over again. It does work if I plug in the USB, but the wireless connection is forgotten with each starter of the car.

iPhone 13 Pro Max
iOS 15
(was working with my 12 Pro Max on iOS 15 last week, so assume it’s something with the new phone?)

Thanks for any ideas!
 
I have AVH-w4400NEX and having the same issue with iPhone 13 Pro. I have deleted the phone and bluetooth setting on the stereo and on the iPhone I have reset all settings, but the problem continues. In my case I can't check the USB cable, because the cable is not working and haven't had time to take apart the dash to see if it just came unplugged.

However I have a bit of a work around, but its a bit of a pain and only works about 90% of the time.

When the car starts up, on the stereo go to the phone connection button and bring up the "Select Device Screen", in my case I see iPhone in the list (clicking it just give a failure, so don't bother). With the screen open, go to setting on your iPhone -> general -> CarPlay -> AVH-W4400NEX and next to CarPlay toggle the button to off for a few seconds and then back on. It takes a few seconds and connecting to Iphone 13 comes up and it works until you turn the car off. I find that works 90% of the time, not sure why not 100%, also seems important for the pioneer deck to be on the device screen or it does not work.

I just talked to Apple and they had no other ideas beyond what I have done above. They opened a ticket and sent me a link to open one. So suggest you do the same as this seems to be an IOS 15 bug.

I should add, my iPhone X running ios15 worked no problem
 
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Good to know it’s not just me. 🙃
Still haven’t gotten it working yet… seems like it’s having trouble with the wi-if connection. (?)
 
Was hoping that the iOS 15.0.2 update might fix this.
Alas… no luck. 😔
 
I found my iPhone 13 pro works fine with the factory stereo on my wife’s 2022 Mini Cooper. So last night I sent the issue to pioneer, in case it’s not an Apple problem but a deck issues. May need new firmware. No response yet
 
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Same issue here, after market unit in my Audi. iPhone 12 was working fine on iOS 15 with wireless CarPlay. But now that I switched to a 13 can’t get wireless carplay to work. Even after forgetting the devices and repairing it still never shows up. When I plug in wired it asks if I want to use wireless as well it just never actually initiates. I thought maybe private relay was interfering but toggling it off hasn’t helped :/
 
Well, so much for the hope that 15.1 might miraculously fix the issue. Still doesn’t connect. Wired CarPlay seems to work flawlessly… wireless still won’t work.
 
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I was hoping the same. I never heard back from Pioneer after submitting a support ticket 10 days ago. I will follow up with them. My trick of toggling CarPlay on and off continues to work, but real pain
 
Glad I saw this thread, having the exact same issue with the Pioneer unit (My iPhone 11 pro worked fine all the time) With the 13 Pro, it never connects (I'll done the "forget this car" option & start all over, but the moment the car shuts off & turns back on...back to non connection)

Going to try the workaround Drascotia suggested. Hopefullythe bug is fixed soon!
 
BTW, a question for anyone in this thread with a Pioneer head unit. If you have the SiriusXM module, are you recently having issues with SiriusXM not saving presets after restarts? Probably unrelated (?), but started happening for me around the same time as the Carplay issues.
 
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Same issue with the Pioneer AVH-W4400NEX. I also need to manually connect via Bluetooth. I've been driving myself crazy resetting both the car stereo and the phone. I also tried contacting Pioneer with no response. Glad it's not just me, but hoping this gets resolved.
 
Well, after some searching, it appears that the SiriusXM issues mentioned above and the wireless CarPlay issues are likely related. The link below takes you through the process (that I will try when i get the time) of replacing an internal SD card in the Pioneer unit. I'll report back when attempted. (fingers crossed)

 
Well, after some searching, it appears that the SiriusXM issues mentioned above and the wireless CarPlay issues are likely related. The link below takes you through the process (that I will try when i get the time) of replacing an internal SD card in the Pioneer unit. I'll report back when attempted. (fingers crossed)

Be very interested to hear if this works. From the video he appears to have gone over kill on taking it apart. If I understand him correctly, he could have just removed the black clips to get the front plate off? Let us know if it works and any tips …. Thanks
 
Well, after some searching, it appears that the SiriusXM issues mentioned above and the wireless CarPlay issues are likely related. The link below takes you through the process (that I will try when i get the time) of replacing an internal SD card in the Pioneer unit. I'll report back when attempted. (fingers crossed)


That did it!! Yay!!
Wireless CarPlay works/saves now.
SiriusXM presets save now.

Cost me $8 for a new SD card.
Actually, the speedier card I used speeds boot time too. :cool:
 
Thank you for reporting back. I will try this when I am off over Christmas and report back if it works for me as well.
 
Anyone have any ideas?

I can get my new iPhone 13 Pro Max set up and working with wireless CarPlay to my Pioneer AVH-W4400NEX, but every time I start the car again, it says there is no device, and I have clear everything out and setup all over again. It does work if I plug in the USB, but the wireless connection is forgotten with each starter of the car.

iPhone 13 Pro Max
iOS 15
(was working with my 12 Pro Max on iOS 15 last week, so assume it’s something with the new phone?)

Thanks for any ideas!
I want to report that I managed to connect iPhone Pro Max to Pioneer wireless head unit *mine is Pioneer AVH Z 9200 DAB, an European equivalent of the AVH4400.

At first, I also had connection problems; bluetooth connection was fine, but no CarPlay was in sight.

I cleared Bluetooth memory on Pioneer and also deleted its profile on Phone's bluetooth devices list.
Next, i paired both in bluetooth AND also selected Pioneer in the phone's wifi routers list.
After that, an option to use CarPlay appeared and I clicked yes, so now the Pioneer is in wireless Carplay mode.
 
Same issue, suddenly. iPhone 12 Pro Max, iOS 15.2. Everything worked normally on my way to work on Sunday afternoon; Monday morning unable to wirelessly connect for CarPlay. Bluetooth Audio on the default Pioneer UI works. CarPlay available if I connect via Lightning-USB. No iOS updates prior (or since) and the last Pioneer firmware update is from 10/2019 (specifically fixing something about telephone buttons on steering wheel controls for Android Auto users), and I installed that way back in like December 2019. Whose fix is this, Apple or Pioneer anyway?
 
Same issue, suddenly. iPhone 12 Pro Max, iOS 15.2. Everything worked normally on my way to work on Sunday afternoon; Monday morning unable to wirelessly connect for CarPlay. Bluetooth Audio on the default Pioneer UI works. CarPlay available if I connect via Lightning-USB. No iOS updates prior (or since) and the last Pioneer firmware update is from 10/2019 (specifically fixing something about telephone buttons on steering wheel controls for Android Auto users), and I installed that way back in like December 2019. Whose fix is this, Apple or Pioneer anyway?
It appears to be as ”simple” as Pioneer just using a crappy quality SD card. Replacing it fixed all my problems. I think that my new phone was the straw that broke my stereo’s back… or maybe just coincidence (?)

I had been having trouble with quirky SiriusXM issues, but hadn’t connected the two issues until I investigated fixes for CarPlay.
 
That did it!! Yay!!
Wireless CarPlay works/saves now.
SiriusXM presets save now.

Cost me $8 for a new SD card.
Actually, the speedier card I used speeds boot time too. :cool:
On the link to that video, the guy talks about buying an SD card online with the software installed. You didn't do that part, from the sounds of it. Did you have to do anything to the new SD card before you put it in the stereo?

Searching I found this post which has the files that apparently one can add themselves, but wanted to see how you did it?


thanks
 
On the link to that video, the guy talks about buying an SD card online with the software installed. You didn't do that part, from the sounds of it. Did you have to do anything to the new SD card before you put it in the stereo?

Searching I found this post which has the files that apparently one can add themselves, but wanted to see how you did it?


thanks

Yes, that link you posted is helpful (post #5 by F150Audio lays it out well). You don't need to buy a card with the files on it. You can make one yourself.
The linked video description points to Mac software that works to load the SD card files (that I used): balenaEtcher
Also, check out the pinned comment on the video for some helpful info.
 
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Anyone have any ideas?

I can get my new iPhone 13 Pro Max set up and working with wireless CarPlay to my Pioneer AVH-W4400NEX, but every time I start the car again, it says there is no device, and I have clear everything out and setup all over again. It does work if I plug in the USB, but the wireless connection is forgotten with each starter of the car.

iPhone 13 Pro Max
iOS 15
(was working with my 12 Pro Max on iOS 15 last week, so assume it’s something with the new phone?)

Thanks for any ideas!

I figured it out..
Good evening all. Not sure if you all ever found out the answer to this problem. But it basically boils down to the receiver not deleting the old phones rather restoring the old connected phones even after you reset it. It somehow still in the receivers memory even after the hard reset. Not sure why it’s like that. I was going crazy always trying to manually connect my iPhone 14 every time I restart the car. Found out that even after multiple hard reset, my AVH-4500 was not deleting the old phones making the Bluetooth memory full ( even after multiple Bluetooth reset) and hard reset. The only fix to this is to get rid of it and somehow buy a new one. Unless yours still under warranty. My receiver would occasionally show my old two phones as if they were still connected somehow. Making my new phone to be manually connect and will disconnect soon as I turn my vehicle off.

Pioneer should have a fix to this… I called them and the guy said they would look into it. So far they have not.

We should keep calling them and tell them this problem. The Bluetooth memory does not reset even after the hard reset.

However, I read on the instruction that some content will not be deleted even after the reset. I am not sure if this is what they are talking about. But nevertheless, we should still bring this problem to their attention.
 
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