Wireless Keyboard Problem

Discussion in 'Mac Accessories' started by Pyrotechnic, Jul 22, 2009.

  1. Pyrotechnic macrumors 6502

    Pyrotechnic

    Joined:
    Feb 28, 2009
    Location:
    United Kingdom
    #1
    Having bought my first iMac back in March 09, I think my Wireless Keyboard has developed a fault. Several keys around the "W" key are making a very clicky plastic type sound, almost like a cracking noise. Nothing has spilt over the keyboard, in fact I pride myself of keeping items such as these free from any contaminants. However, each time i press keys in this are it feels as though they are going to break. ?

    I took out Apple Care and wondered what my options are. My local apple store is not that local to be honest, and whilst the keyboard still works I do not want to be without it.

    What procedure do they have in the UK for this problem and is it covered. I presume it is, as its only 4 months old.

    Any help would be appreciated.
     
  2. Pyrotechnic thread starter macrumors 6502

    Pyrotechnic

    Joined:
    Feb 28, 2009
    Location:
    United Kingdom
    #2
    Well I didnt get any replies to this but thought I would update you.

    I telephoned the Apple CAre helpline and they simply sent me a new one and I sent the old one back. All done and dusted within 48hrs.

    Thank you Apple :)
     

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