Wireless 'n' upgrading help please

[EvanLugh]

Hey. So i bought the upgrade for my mac mini.
Unfortunatly I get an error. Please see image below.

I'll provide any information needed,

Thanks.

 

[robbieduncan]

Post some actually useful information: exactly what configuration Mac Mini (for example is it Core2Duo or just CoreDuo?). And post a sensible screenshot of the error: there is no way I can read that one.

 

[aaronw1986]

Umm...I don't think mac mini's are N capable, just G. From the tech specs, "Built-in 54-Mbps AirPort Extreme wireless networking (based on 802.11g standard)"

 

[robbieduncan]

Umm...I don't think mac mini's are N capable, just G. From the tech specs, "Built-in 54-Mbps AirPort Extreme wireless networking (based on 802.11g standard)"

You may be correct. I thought that as Mac Minis now shipped with Core2Duo CPUs they would be N capable (as this was the cutoff for the newer cards when the enabler was released).

The enabler store page is a bit ambiguous. It states: "If you have a Mac with an Intel Core 2 Duo processor (except the 17-inch, 1.83GHz iMac) or a Mac Pro with AirPort Extreme, you can enable it to access an 802.11n wireless network using the AirPort Extreme 802.11n Enabler software" which would indicate a Core2Duo Mac Mini would be acceptable, but then it states "These Macs have the 802.11n hardware built-in:
MacBook Pro with Intel Core 2 Duo
MacBook with Intel Core 2 Duo
Mac Pro with AirPort Extreme option
iMac with Intel Core 2 Duo (except the 17-inch, 1.83GHz iMac)
" which would indicate that Mac Minis are not supported.

To the OP: I think you may be out-of-luck: try contacting Apple for a refund...

 

[aaronw1986]

Well what I quoted was from the technical specifications at www.apple.com/macmini

 

[robbieduncan]

Well what I quoted was from the technical specifications at www.apple.com/macmini

Yeah, I agree with you: that's what the specs say. The store page seems to indicate otherwise though so I understand why the OP may have thought the enabler would work for him/her if they have a Core2Duo Mac Mini. It seems that the simplest thing to do would be contact Apple.

 

[EvanLugh]

Thankyou for the replys. I thought the image was clickable therefore didn't think anything of it. And yerp, it's the latest C2D Mini.

Sucks, eh? How would i go about contacting them, because i've been waiting on the phone for 20 minutes (unusually) - is there an email form?
Thanks anyway,
kind regards.