Wireless won't work with laptops

Discussion in 'Mac Basics and Help' started by kirbymcrae, Jan 20, 2013.

  1. kirbymcrae macrumors newbie

    Jan 20, 2013
    Hello all,

    So our internet here will only work with the iMac and the iPads, it will not connect to any laptop including a macbook, macbook air, and an hp. I have reset the airport extreme, and the computers, but neither did anything.

    I haven't the slightest clue what is going on here and would like some help, if there is any other stuff you need to know, ask and i will try to answer quickly.

  2. hallux macrumors 68030


    Apr 25, 2012
    The first question I have is, what changed recently?

    Were the laptops ever able to connect?

    Are all the other devices connected wirelessly? Yes, I know the iPad HAS to be.

    When you say you "reset" the devices, I'm assuming a reboot, right?

    Have you tried restoring the Airport Extreme to default settings and starting over with configuration? Obviously, test all the devices with the AE at it's default settings first to establish a baseline. I also suggest backing up the configuration (if you can) before restoring it, in case the test doesn't change anything you can revert to what you had easily.
  3. Tomorrow macrumors 604


    Mar 2, 2008
    Always a day away
    When I changed routers, I had some issues where some devices were using WPA instead of WPA2 on the network password. Changing to the correct protocol fixed the problem.

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