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MacKid1983

macrumors 6502
Original poster
Oct 1, 2011
312
42
Wish me luck, off to apple to have my iPhone6 looked at. The bottom right part of the screen click and creeks when pressed on. Like it is seperating from the metal.
 

maka344

macrumors 68020
Nov 4, 2009
2,045
1,223
London, UK
You don't need luck - it's a warranty issue. You'll get a slim white box replacement

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Also, I've read that they'll just re-seat the screen.
 

MacKid1983

macrumors 6502
Original poster
Oct 1, 2011
312
42
So they took it into the back and came back out 5 minutes later said they took the screen off tightened it up and should be good. I really wanted the phone replaced.

Few hours later, doing it again on and off. I hope it doesit when they get it because I'm not holding onto a phone with an intermittent problem. I'm on chat now with apple and I flat out said nicely, I want a replacement sent, so they told me normally when they do that there would be a 29 dollar overnight fee and a mandatory hold on a credit card for the price of a new phone (just in case you don’t send the old one back). They are having a manager call me now. I hope they wave the $30.00 overnight fee, not my problem, apples problem.
 

Gathomblipoob

macrumors 603
Mar 18, 2009
5,776
6,063
So they took it into the back and came back out 5 minutes later said they took the screen off tightened it up and should be good. I really wanted the phone replaced.

Few hours later, doing it again on and off. I hope it doesit when they get it because I'm not holding onto a phone with an intermittent problem. I'm on chat now with apple and I flat out said nicely, I want a replacement sent, so they told me normally when they do that there would be a 29 dollar overnight fee and a mandatory hold on a credit card for the price of a new phone (just in case you don’t send the old one back). They are having a manager call me now. I hope they wave the $30.00 overnight fee, not my problem, apples problem.

Incidentally, when you get AppleCare+ the $30 fee is waived.
 
Last edited:

McDaddio

macrumors 6502a
Oct 6, 2014
726
64
that's great that they were able to fix it so quickly.
You are lucky that they took such good care of you.

Be thankful.
Let it go.
 
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