With all due respect I feel apple owes me $100. (please read first0

Discussion in 'Apple, Inc and Tech Industry' started by jthammer, Nov 29, 2011.

  1. jthammer macrumors newbie

    Joined:
    Nov 29, 2011
    #1
    I'll start by saying my brother is a Mac man through and through and is a graphic designer and is apple everything and mac everything. So my family is a fan. Here is my problem. I purchased about 100 dollars in songs from itunes a few years ago and had a music library I really liked. well, a friend of mine that scraps metal for a living had a huge magnet and touched it to my laptop by accident and completely wiped my hard drive clean rendering my computer absolutely useless. Well with my newer laptop i just downloaded itunes the other day and was flabbergasted to see my library was gone even though there was still a list of everything i had purchased in the past. now from what I've read you can get songs on your new computer by basically putting them from your ipod back into your itunes library. Well, I don't have an ipod with any of those tunes because i was always quite happy to listen from my computer and i just never bought an ipod. Does that mean I'm a silly stupid man? Does that mean I don't deserve to have the songs I paid for? Now please understand I'm not trying to say Apple is a bad company and I have talked no trash about them because from all the great things I've heard from my brother and some others, i kinda think Apple would just do the right thing. Am I wrong here? Please don't bad talk me if I'm missing something obvious because i am not the most computer or technologically savvy person but i just feel it's fair to have the songs in my itunes library that I have paid hard earned money for. Thank you
     
  2. Mord macrumors G4

    Mord

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    Location:
    UK
    #2
    No one who does not understand how paragraphs work deserves $100 from anyone.
     
  3. AnimaLeo macrumors 6502

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    Sep 2, 2009
    #3
    One of the many reasons I physically buy my music.
     
  4. miles01110 macrumors Core

    miles01110

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    Location:
    The Ivory Tower (I'm not coming down)
  5. Chundles macrumors G4

    Chundles

    Joined:
    Jul 4, 2005
    #5
    1. Always maintain a backup.

    2. ALWAYS maintain a backup.

    3. You can re-download your past purchases from iTunes for free.
     
  6. bmacir macrumors 6502

    Joined:
    Apr 2, 2009
    #6
    Correct me if I'm wrong, if you purchased music on iTunes once, you are allowed to download it again for free....

    and

    also

    this:

    :D
     
  7. roadbloc macrumors G3

    roadbloc

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    Aug 24, 2009
    Location:
    UK
    #7
    I feel this poster actually hit the nail on the head.
     
  8. thewitt macrumors 68020

    thewitt

    Joined:
    Sep 13, 2011
    #8
    Just download it again for free. Apple owes you nothing.
     
  9. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

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    Location:
    The 6ix
    #9
    I'm sorry. WHAT?
     
  10. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #10
    jthammer, Apple tells you to back up. Apple asks you if you want to back up. Apple allows you to re-download your purchased content for free. Tell me how you've been damaged. My guess is you can't and therefore, you are not entitled to anything.

    Notwithstanding, you should highly consider making use of your "return" key now and then. ;)
     
  11. soco macrumors 68030

    soco

    Joined:
    Dec 14, 2009
    Location:
    Yardley, PA
    #11
    fixeditforya
     
  12. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

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    Orbiting a G-type Main Sequence Star
    #12
    As the others have said, you should always keep a back up. Apple makes it so easy with Time Machine. All you have to do is buy an external hard drive and plug it in and point Time Machine to it. That's all you have to do.

    Apple doesn't owe you anything. It would do you well to lose this entitlement attitude that is sweeping society.

    Why the heck did you let your friend bring a magnet near your computer in the first place? And for Pete's sake, format your posts better so the rest of us don't get a headache trying to read them.
     
  13. *LTD* macrumors G4

    *LTD*

    Joined:
    Feb 5, 2009
    Location:
    Canada
    #13
    Have you approached Apple with this issue?

    I'm guessing you haven't, and probably for obvious reasons. ;)
     
  14. zap2 macrumors 604

    zap2

    Joined:
    Mar 8, 2005
    Location:
    Washington D.C
    #14
    With iCloud, you should be able to log back into your iTunes account and download all your music again.

    Is there some basic reason I'm missing why that wouldn't work that I missed?


    But as a larger issue, Apple doesn't owe you anything(if you were unable to get the music back, but you should be able too) while it's true, they have allowed some people to redownload everything they have bought in the past( but again, users can download anything from their iTunes account now) But the computer is users, the hard drive is yours. You should be backing things up and attempting to keep your hard drive safe.

    But once you have a working computer, just go into iTunes, log into your account and see if you can redownload everything. On a Mac you can click "Store" -> "Check for available downloads" and you should be able to get all your files back.

    Also maybe invest in a solid state disk ;-)
     
  15. Arran macrumors 68040

    Arran

    Joined:
    Mar 7, 2008
    Location:
    Atlanta, USA
    #15
    You can re-download from Apple. I just tried it.

    This article shows you how: http://support.apple.com/kb/HT2519

    Expand the section "To download previously purchased apps, books, music or TV Shows to your computer"
     
  16. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #16
    So you're blaming apple for you not backing up your computer and a friend destroying your music library via a magnet. Why not take personal responsibility instead of blaming others.
     
  17. AdrianK macrumors 68020

    Joined:
    Feb 19, 2011
    #17
    With all due respect, you're playing the blame game because you don't want to take responsibility.
     
  18. rbrian macrumors 6502a

    rbrian

    Joined:
    Jul 24, 2011
    Location:
    Aberdeen, Scotland
    #18
    HMV owes me £40! My friend accidentally used my XBox game disc as a coaster and spilt coffee on it.
     
  19. ericrwalker macrumors 68030

    ericrwalker

    Joined:
    Oct 8, 2008
    Location:
    Albany, NY
    #19
    I bought a new Honda Accord, my friend stole it and crashed it into a tree. I think Honda owes me a new Accord. :rolleyes:
     
  20. snberk103 macrumors 603

    Joined:
    Oct 22, 2007
    Location:
    An Island in the Salish Sea
    #20
    So... Is a Mac laptop magnetic? That is the only reason I can think of putting a large magnet near the computer.

    And no, Apple absolutely does not owe you anything at all, for several reasons.
     
  21. ravenvii macrumors 604

    ravenvii

    Joined:
    Mar 17, 2004
    Location:
    Melenkurion Skyweir
    #21
    A newbie posting a hit-and-run story.

    The trolls, you keep feeding them.
     

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