With all due respect I feel apple owes me $100. (please read first0

jthammer

macrumors newbie
Original poster
Nov 29, 2011
1
0
I'll start by saying my brother is a Mac man through and through and is a graphic designer and is apple everything and mac everything. So my family is a fan. Here is my problem. I purchased about 100 dollars in songs from itunes a few years ago and had a music library I really liked. well, a friend of mine that scraps metal for a living had a huge magnet and touched it to my laptop by accident and completely wiped my hard drive clean rendering my computer absolutely useless. Well with my newer laptop i just downloaded itunes the other day and was flabbergasted to see my library was gone even though there was still a list of everything i had purchased in the past. now from what I've read you can get songs on your new computer by basically putting them from your ipod back into your itunes library. Well, I don't have an ipod with any of those tunes because i was always quite happy to listen from my computer and i just never bought an ipod. Does that mean I'm a silly stupid man? Does that mean I don't deserve to have the songs I paid for? Now please understand I'm not trying to say Apple is a bad company and I have talked no trash about them because from all the great things I've heard from my brother and some others, i kinda think Apple would just do the right thing. Am I wrong here? Please don't bad talk me if I'm missing something obvious because i am not the most computer or technologically savvy person but i just feel it's fair to have the songs in my itunes library that I have paid hard earned money for. Thank you
 

Mord

macrumors G4
Aug 24, 2003
10,090
21
UK
No one who does not understand how paragraphs work deserves $100 from anyone.
 

Chundles

macrumors G4
Jul 4, 2005
11,976
423
1. Always maintain a backup.

2. ALWAYS maintain a backup.

3. You can re-download your past purchases from iTunes for free.
 

bmacir

macrumors 6502
Apr 2, 2009
329
27
Correct me if I'm wrong, if you purchased music on iTunes once, you are allowed to download it again for free....

and

also

this:

No one who does not understand how paragraphs work deserves $100 from anyone.
:D
 

Mr_Brightside_@

macrumors 68040
Sep 23, 2005
3,265
1,358
Toronto
I'll start by saying my brother is a Mac man through and through and is a graphic designer and is apple everything and mac everything. So my family is a fan. Here is my problem. I purchased about 100 dollars in songs from itunes a few years ago and had a music library I really liked. well, a friend of mine that scraps metal for a living had a huge magnet and touched it to my laptop by accident and completely wiped my hard drive clean rendering my computer absolutely useless. Well with my newer laptop i just downloaded itunes the other day and was flabbergasted to see my library was gone even though there was still a list of everything i had purchased in the past. now from what I've read you can get songs on your new computer by basically putting them from your ipod back into your itunes library. Well, I don't have an ipod with any of those tunes because i was always quite happy to listen from my computer and i just never bought an ipod. Does that mean I'm a silly stupid man? Does that mean I don't deserve to have the songs I paid for? Now please understand I'm not trying to say Apple is a bad company and I have talked no trash about them because from all the great things I've heard from my brother and some others, i kinda think Apple would just do the right thing. Am I wrong here? Please don't bad talk me if I'm missing something obvious because i am not the most computer or technologically savvy person but i just feel it's fair to have the songs in my itunes library that I have paid hard earned money for. Thank you
I'm sorry. WHAT?
 

GoCubsGo

macrumors Nehalem
Feb 19, 2005
35,741
146
jthammer, Apple tells you to back up. Apple asks you if you want to back up. Apple allows you to re-download your purchased content for free. Tell me how you've been damaged. My guess is you can't and therefore, you are not entitled to anything.

Notwithstanding, you should highly consider making use of your "return" key now and then. ;)
 

soco

macrumors 68030
Dec 14, 2009
2,837
116
Yardley, PA
I'll start by saying my brother is a Mac man, through and through. He is a graphic designer and has Apple everything and Mac everything. So, my family members are fans. Here is my problem...

I purchased about $100 in songs from iTunes a few years ago and had a music library I really liked. Well, a friend of mine that scraps metal for a living had a huge magnet. He touched it to my laptop, accidentally, and completely wiped my hard drive clean, thus rendering my computer absolutely useless.

With my newer laptop, I went ahead and downloaded iTunes the other day and was flabbergasted to see my library was gone, even though there was still a list of everything I had purchased in the past!

Now, from what I've read, you can get songs on your new computer by transferring them from your iPod back into your iTunes library. The problem is, I don't have an iPod with any of those songs on it because I was always quite happy to listen to them with a computer. I just never bought an iPod.

Does all of this mean I'm a silly, stupid man? Does this mean I don't deserve to have the songs I paid for?

Now please understand, I'm not trying to say Apple is a bad company. I haven't talked trash about them because from all the great things I've heard from my brother and some others, I kind of think Apple would just do the right thing. Am I wrong here?

Please don't speak ill of me if I'm missing something obvious, as I am not the most computer or tech savvy person. I just feel it's fair to have the songs in my iTunes library that I have paid hard earned money for.

Thank you.
fixeditforya
 

SandboxGeneral

Moderator emeritus
Sep 8, 2010
26,201
9,467
Detroit
As the others have said, you should always keep a back up. Apple makes it so easy with Time Machine. All you have to do is buy an external hard drive and plug it in and point Time Machine to it. That's all you have to do.

Apple doesn't owe you anything. It would do you well to lose this entitlement attitude that is sweeping society.

Why the heck did you let your friend bring a magnet near your computer in the first place? And for Pete's sake, format your posts better so the rest of us don't get a headache trying to read them.
 

*LTD*

macrumors G4
Feb 5, 2009
10,703
1
Canada
Have you approached Apple with this issue?

I'm guessing you haven't, and probably for obvious reasons. ;)
 

zap2

macrumors 604
Mar 8, 2005
7,241
1
Washington D.C
With iCloud, you should be able to log back into your iTunes account and download all your music again.

Is there some basic reason I'm missing why that wouldn't work that I missed?


But as a larger issue, Apple doesn't owe you anything(if you were unable to get the music back, but you should be able too) while it's true, they have allowed some people to redownload everything they have bought in the past( but again, users can download anything from their iTunes account now) But the computer is users, the hard drive is yours. You should be backing things up and attempting to keep your hard drive safe.

But once you have a working computer, just go into iTunes, log into your account and see if you can redownload everything. On a Mac you can click "Store" -> "Check for available downloads" and you should be able to get all your files back.

Also maybe invest in a solid state disk ;-)
 

maflynn

Moderator
Staff member
May 3, 2009
66,663
33,512
Boston
So you're blaming apple for you not backing up your computer and a friend destroying your music library via a magnet. Why not take personal responsibility instead of blaming others.
 

AdrianK

macrumors 68020
Feb 19, 2011
2,230
2
With all due respect, you're playing the blame game because you don't want to take responsibility.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.