Wit's End: MobileMe has latest data, but wants it replaced

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by bluenoise, Nov 14, 2010.

  1. bluenoise macrumors 6502a

    Jul 16, 2008
    My iPhones and MobileMe have my latest contact data. My Mac (10.6.5), however, has an old version. It claims, in fact, that it hasn't synched Contacts since the end of August (WTF?). Now, MobileMe is telling me it needs me to replace the data on MobileMe. Well, if I do that from the Mac, I will lose months of changes and updates. If I try to reset sync data on that Mac and tell it to transfer from MobileMe to the Mac, it thinks for a bit, cancels, and then tells me once again to replace the MobileMe data.

    Is there any way at all to tell %&^*ing MobileMe that the data it has is the best I have? Apple's support pages are useless for this issue. :mad:

    Thank you in advance for any help.
  2. garethjs macrumors 6502a

    Nov 11, 2008
    Go to MobileMe control panel n then select replace info on the computer from the cloud. This way you'll have the updated info.

    Then choose to replace all info on the cloud to fix the timestamps.
  3. bluenoise thread starter macrumors 6502a

    Jul 16, 2008
    Thank you for the reply, garethjs. That's one of the things I already tried (last sentence in the first paragraph).
  4. rdowns macrumors Penryn


    Jul 11, 2003
    Delete your computer from the MM list.
    Add it back and sync.
  5. bluenoise thread starter macrumors 6502a

    Jul 16, 2008
    I just tried that. After deleting this sync point and then adding it back in, it gave me the option of synchronizing the data or replacing the data on my computer with that on MobileMe. I chose the latter. During the sync, it immediately said "canceling" before telling me (again) that the data on MobileMe needs to be replaced.

    The most frustrating part is that there is no where I can find where I tell MobileMe that the data on the 'cloud' is good. When I view it from the MobileMe web interface, everything seems great. I just want to 'reset' the message.

    I guess, as a worst-case option, I can export all the data from the website and then import it locally on my computer. Then I can replace the data on MobileMe. I'd hate to have to go through that mess due to some glitch in Apple's sync service. :mad:
  6. bluenoise thread starter macrumors 6502a

    Jul 16, 2008
    Actually, doing that last thing was much simpler than I expected. I downloaded all contacts from MobileMe, deleted them all from my local address book (after backing them up). Then I imported the downloaded contacts. When I synched, I told it to replace what's on MobileMe with what's on my computer (which just came from MobileMe). It only took a minute or so to do. Much ado about nothing, though this problem should never have occurred.
  7. BroadcastDoc macrumors 6502


    Nov 22, 2008
    Milwaukee, WI
    I wonder if one of the entries on the server was corrupt. By deleting and re-adding the contacts it could have flushed out the evil-doer! :)

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