wonky capital "z" on new macbook

[bridget t]

I just got a new macbook a week ago. Everything was peachy until I went to write "New zealand" & realized the capital z did not work but in capslock.

I found one thread from so long ago about a guy who had this EXACT same problem but there was no outcome posted.

of course I've been on the phone with apple & no amount of troubleshooting got the z going.

It also makes that "goink" noise when I try to press it.

ANYONE heard of this particular defect or what causes it?

Just curious.

 

[Nermal]

Does it work if you use the right Shift instead of the left one?

 

[bridget t]

nope.

 

[GGJstudios]

Apparently, it's a common problem. I haven't found a solution anywhere.

 

[bridget t]

hmm. I see. Thanks.

 

[cleric]

I'm willing to bet shift-z is bound to something.

 

[AshMan]

just checked my shift -z works as it should I would agree that it is a possible key mapping issue