Won't charge at all

Discussion in 'iPad' started by SportsPhan8, Apr 21, 2017.

  1. SportsPhan8 macrumors member

    SportsPhan8

    Joined:
    Apr 29, 2016
    #1
    Up until last night, since I got my iPad less than a week ago, the battery and charging process had been working great.

    Then last night it started to not work. I would have it plugged into the outlet, yet it only charged 1% in the span of a half hour or so.

    Even though I have 128 GB of storage, is it possibly not working due to the amount of video I shot yesterday for a class project? I shot 55 videos, some of em were only 10-15 seconds long.
     
  2. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #2
    If your battery is used beyond a critical level, the recharging ability may be permanently damaged.
    But usually, iOS would detect low power and turn off your device, prompt you to recharge before using it again. You might also receive a defect battery.
    Maybe an Apple Store trip could solve the problem?
     
  3. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3
    What you have as far as a video should have no effect on your iPad charging.

    Do you have another charging cable and charging block to use to see if one of them is defective? Are you using Apple cables and charging block?

    When you plug it in does it make the chime sounds and show a lightning bolt next to the battery?
     
  4. darksithpro macrumors regular

    Joined:
    Oct 27, 2016
    #4

    If you've had it less than a week, just take it back and exchange it.
     
  5. SportsPhan8 thread starter macrumors member

    SportsPhan8

    Joined:
    Apr 29, 2016
    #5
    Yeah, the lightning bolt shows up. Idk what's going on with it
    --- Post Merged, Apr 21, 2017 ---
    I ordered it online, on eBay. The seller had a 99.6% rating
     
  6. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    Even if bought on eBay it could still be under warranty. The one year warranty goes with the device. You never know they might have purchase Apple Care +.
     
  7. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #7
    Was it new? It doesn't matter where you purchased it. Just exchange it with apple.
     
  8. arkitect macrumors 601

    arkitect

    Joined:
    Sep 5, 2005
    Location:
    Bath, United Kingdom
    #8
    Well just check the Apple warranty against the iPad's serial number.

    You might be covered.

    The seller's rating has little to do with this though. They could have 100% and the product could still fail… that's electronics.
     
  9. SportsPhan8 thread starter macrumors member

    SportsPhan8

    Joined:
    Apr 29, 2016
    #9
    So what does that mean/signify for me/the device?
     
  10. arkitect macrumors 601

    arkitect

    Joined:
    Sep 5, 2005
    Location:
    Bath, United Kingdom
    #10
    It means that if it is still under warranty you can get it repaired/replaced.
     
  11. SportsPhan8 thread starter macrumors member

    SportsPhan8

    Joined:
    Apr 29, 2016
    #11
    How do you determine whether or not it's covered under warranty? What setting?
     
  12. Stefan johansson macrumors 65816

    Stefan johansson

    Joined:
    Apr 13, 2017
    Location:
    Sweden
    #12
    Check the cable,usually the original cables get damaged close to the Lightning connector,and that's easy to see.
     
  13. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #13
    You can go here

    https://checkcoverage.apple.com/

    Insert serial number and it will tell you if still under warranty. If not you need to go back to eBay and file a complaint unless the seller said it was being sold as is.
     
  14. arkitect macrumors 601

    arkitect

    Joined:
    Sep 5, 2005
    Location:
    Bath, United Kingdom
    #14
    Follow this link: https://checkcoverage.apple.com/ type in the serial number and the coverage available should show.
     
  15. JD2015 macrumors 6502

    Joined:
    Sep 16, 2014
    #15
    Need to make sure it is still not registered to their Apple ID or otherwise they won't deal with you. Not sure you can check this bit anymore though. Apple removed this ability last year I think.
     
  16. SportsPhan8 thread starter macrumors member

    SportsPhan8

    Joined:
    Apr 29, 2016
    #16
    I fixed and straightened it out lmfao, found out that I was using the wrong cord -- my iPod cord, which is the same cord/insert as my iPad but smaller, was the one I was using to charge it.

    Thanks anyways guys for the help lol.
     

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