Earlier today, my iPhone ran out of charge and died, I plugged her in and got the battery symbol with the lightning bolt... but it never progressed from absolute bottom red. It only boots to that symbol (the only variation is whether it's plugged in or not, if not it gives me the 'plug in' symbol). I have tried hard resets, I have tried restoring the firmware, redownloading the firmware, changing usb ports, rebooting computers etc. When attempting a restore, it gets to the apple logo (preparing iphone for restore) but then fails. ONCE it got to the progress bar and failed. Any ideas? I am not and never have been jailbroken on this device. I don't want to take it back as it has data that I want on it. Edit: I've tried leaving it on charge for hours on end. Edit 2: Just got code 13. Trying another cable now. let's hope for the best (but i've tried this before) Edit 3: Got error 1601. I am removing mobile device support and itunes. redownloading now.