Won't Log In

Discussion in 'MacBook Air' started by Ihatemymacbook, Jul 23, 2013.

  1. Ihatemymacbook macrumors newbie

    Joined:
    Jul 23, 2013
    #1
    Hi new to the forum, I joined because my late 2011 fully specd MacBook Air is not logging in, or letting me reinstall Osx mountain lion. I just got off the phone with AppleCare and they spent 45mins trying to solve it and ended up recommending a trip to the apple store. So I was wondering if you guys had any recommendations, because I would really rather not have to make the trip all the way to the mall.
     
  2. alexrmc92 macrumors regular

    Joined:
    Feb 7, 2013
    #2
    does it the login screen shake when you click log in? this would indicate that you aren't entering the right password.

    If you want to reinstall os x hold command + r when rebooting. This should always work as it has nothing to do with logging in. If it doesn't you may have a hardware issue.
     
  3. Ihatemymacbook thread starter macrumors newbie

    Joined:
    Jul 23, 2013
    #3
     
  4. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma

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