wont pickup wifi....help!!

[lucyp30]

Recently my phone has not been picking up WiFi in my house. i have reset phone and also network. it picks up Wifi when i reconnect but within 10 minutes it is lost.
Can anyone help please???

 

[ericp99]

What kind (brand/model) of phone/router do you have? Also, do you have any other devices that connect to wifi, and if so, are they able to connect okay?

 

[lucyp30]

its an iphone 4. it doesnt pick up wifi anywhere. today it picked it up from my house for 5 minutes then that was it. i know its not anything to do with broadband as my partners works fine!

 

[Gonzo3333]

I had success with an iPhone 5 I just got on T-Mobile that was having the same issue. I am not sure if this will work on the iPhone 4 but it is worth a try I guess. I selected my home wifi network, entered the password, after I put the phone to sleep the wifi password would need to be re-entered. What I did to fix the issue was to go into settings > wifi > other > then manually enter your wifi name and password. Under security choose WPA.

 

[Applejuiced]

Sounds like a problem with that particular iphones wifi chip.
Hardware fault.

 

[MrMacMack]

Sounds like a problem with that particular iphones wifi chip.
Hardware fault.

I agree. As part of troubleshooting Apple may ask you to restore the phone first before replacing.