Word 2008 crashing every 5 to 10 minutes!!!

Discussion in 'Mac Basics and Help' started by ClassicFitness, May 19, 2008.

  1. ClassicFitness macrumors member

    Joined:
    Oct 30, 2006
    Location:
    Montreal, QC
    #1
    I know there is many thread on the problems of office 2008, but I could not find any solution to my problem. Like I said in the title, my legal version of office (particularly Word), is crashing every 5 minutes. I just don't know what to do anymore. All the 200mb update are downloaded and it is getting worse and worse. Am I alone with this concern? I'm telling you, it is crashing every 5 minutes. It is insane!!!!:eek:
    Does someone know something I could do? I'm working on a Intel iMac.
    Thank you
     
  2. rpaloalto macrumors 6502a

    rpaloalto

    Joined:
    Sep 19, 2005
    Location:
    Palo Alto CA.
    #2
    You might try deleting the preference folders for office 2008. Especially the one for word.
    Are you running anything in the background?

    "It's normal for all microsoft programs to do this'':D
     
  3. flebbs macrumors newbie

    Joined:
    May 20, 2008
    #3
    same problem!

    I have the exact same problem... I can't copy-paste anything and sometimes it just crashes when I'm simply typing... I have tried the following:

    1) Home folder/Library/Preferences : delete the microsoft folder and startup word again... But; same problem
    2) deleted files: ~/Library/Preferences/com.microsoft.Word.plist
    ~/Library/Preferences/com.microsoft.office.plist
    But; same problem

    Nothing seams to help! My paper is soon due but I keep loosing everything I'm typing and it's driving me crazy! Please somebody help!
     
  4. NAG macrumors 68030

    NAG

    Joined:
    Aug 6, 2003
    Location:
    /usr/local/apps/nag
  5. flebbs macrumors newbie

    Joined:
    May 20, 2008
    #5
    Sp1

    Well I didn't but now I have it (SP1 12.1.0) but still; same problem...
     
  6. NAG macrumors 68030

    NAG

    Joined:
    Aug 6, 2003
    Location:
    /usr/local/apps/nag
    #6
    Turn off WYSIWYG menus in the General Preference panel.
     
  7. flebbs macrumors newbie

    Joined:
    May 20, 2008
    #7
    Ok so no more WYSIWYG but still having problems... Is it because I'm still typing in old documents (from before the SP1 and removal of WYSIWYG)? Or does Word just really not like me?
     
  8. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
  9. flebbs macrumors newbie

    Joined:
    May 20, 2008
    #9
    Hrm, well it doesn't really say me anything... Do you want me to post it here?
     
  10. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #10
    That would be helpful. Post the entire entry from the last crashlog. Most likely it will be too long to post within a posts, so you should consider posting it as an attachment.
     
  11. alecgold macrumors 6502a

    alecgold

    Joined:
    Oct 11, 2007
    #11
    What it did for me was uninstalling with the microsoft tool, deleting any file or folder I could find and then installing everything from scratch. That did the trick, but I did some odd stuff like upgradi g from 2004, installi g sp1 then overinstalling a dutch version and upgradi g again to sp1. So i didnt wonder to much about the number of errors i got after that.
     
  12. flebbs macrumors newbie

    Joined:
    May 20, 2008
    #12
    I installed Word 2008 on my brand new macbook pro not having any other office programs on it before, so probably not the problem... Here's the crashlog
     

    Attached Files:

  13. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #13
    Same file, or have you tried newly created test files?
    Does it happen if you're logged in as another user (create one to test)?
     
  14. flebbs macrumors newbie

    Joined:
    May 20, 2008
    #14
    That was the same file (it's a 30 pages long report and I've tried copy-paste so many times to a new doc but still the problem is the same and I can't just start rewriting the whole thing!)
    Actually no problems when I created a new user acount... So do I have to always work logged in as this user or is there another solution?
     
  15. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #15
    When you login as another user, you're opening the same 30 page file and it works fine?
     
  16. flebbs macrumors newbie

    Joined:
    May 20, 2008
    #16
    No; I meant that the crashfile was from the 30page doc.
    Ok, so now I tried opening the 30page doc in the new user acount and it crashes at once. But writing in a new doc in new user acount works fine. Writing in a new doc in old user acount does'nt work...
     
  17. NAG macrumors 68030

    NAG

    Joined:
    Aug 6, 2003
    Location:
    /usr/local/apps/nag
    #17
    Does this file open in OpenOffice or any other version of Office?
     
  18. flebbs macrumors newbie

    Joined:
    May 20, 2008
    #18
    Sorry, don't know what OpenOffice is... It's a .docx file
     
  19. flebbs macrumors newbie

    Joined:
    May 20, 2008
    #20
    Ok, so I didn't try opening it up in OpenOffice but I re-installed Word 2004 and now everything is working fine. So if I'm up for it maybe I'll try to re-install Word 2008 some time in the near future, but I doubt it... Thanks for the help
     

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