Hi all, I'm not sure any of you have seen this before, but it's now happened here at my work place on two different laptops (both white 2007 macbooks running 10.6.8, happened about 6 months apart). Both of the users of these laptops regularly do mail merges here, but in both cases, one day the Mail Merge Manager just disappeared without a trace. - cannot uncheck and recheck the menu list to make it appear - tried to launch it from Envelope template window, that didn't work - tried f9 to see if it was hiding off screen somewhere, that didn't work - Word quit and restart did not make it come back - power cycle of machine didn't work - was checking around for some kind of default "Normal" template to try to create a new one if the old one got corrupted somehow based on something I read online, but this appears to be advice for a different version of Word. Couldn't find a "Normal" template in the ~/Applications/MS Office folder. Currently, I'm reinstalling MS Office 2008 on one of the laptops now to see if that'll do it... but if anyone has any clue what else I could try, I'd be grateful. Thanks!