Hi, I've had an issue with Word 2011 twice now, where it'll lose some of the shortcut keys, for example Cmd-V won't paste and Cmd-A won't select all. In both cases I've been able to resolve this issue by deleting the Microsoft User Data folder, but does anyone have any suggestions as to what could be causing this issue? I don't have any third-party addons or anything, and have never tried to customise the shortcut keys. I've updated to 14.0.1 and seen the issue since, so it wasn't fixed by that update. Has anyone else run into this?