Word 2013 document crashes when opened in compatibility mode

Discussion in 'Windows, Linux & Others on the Mac' started by WalterJ0999, Sep 11, 2015.

  1. WalterJ0999 macrumors newbie

    Joined:
    Sep 11, 2015
    #1
    In word 2013, when attempting to open one particular file saved in Wof 97-2003 format, Word 2013 crashes right away. I've tried event viewer, but there was no real listed fix.

    I've also tried uninstalling add-ins and to no luck

    It does however open in Word 2013 safe mode. I can also open under another user on another computer so no there is no corruption on the file.

    It also can open in 'Protected' mode for the affected user, but opening normally is when it bombs out. Any resolutions welcomed.

    Thanks
     

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