Word for Mac Error Report Upon Close

Discussion in 'Mac Basics and Help' started by regularbobj, Jun 16, 2012.

  1. regularbobj macrumors newbie

    Jun 16, 2012
    Hey guys,

    I have this really weird thing going on I hope you can help me with. Lately, whenever I quit Word (Word for Mac 2008), I get an error message asking if I want to send to Microsoft. But it's not like it crashes in the middle of something. My files save fine. But just when I want to exit the program (either through command + Q or selected it with Word --> Quit), I always get this error message.

    Here are the details:

    Microsoft Error Reporting log version: 2.0

    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2012-06-16 21:56:08 +0000
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version:
    Crashed Module Name: CoreFoundation
    Crashed Module Version: 635.21
    Crashed Module Offset: 0x00008fc1
    Blame Module Name: MicrosoftComponentPlugin
    Blame Module Version:
    Blame Module Offset: 0x000ed299
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0

    Anyone know what is wrong or what I can do to solve this problem?
    Thanks so much!
  2. Peace macrumors Core


    Apr 1, 2005
    Space--The ONLY Frontier
    Blame Module Name: MicrosoftComponentPlugin

    It looks like a plug-in.
  3. regularbobj thread starter macrumors newbie

    Jun 16, 2012
    Thanks for the quick reply!

    I have no idea what that is?! What does it do, and is it necessary? If not, how can I get rid of it? Also, is it related to this strange empty "Version Cue" folder that has recently popped up in my "Documents" folder?

    Sorry for all the questions! I just have no idea......
  4. chown33 macrumors 604

    Aug 9, 2009
    Sailing beyond the sunset
    What have you tried?

    Did you try searching?

    I selected this text from Peace's post: Blame Module Name: MicrosoftComponentPlugin and googled it.

    The 2nd result is the following thread:

    Find the word "Cause" on that page; it's the 2nd post, the 1st reply.

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