Earlier this week I opened a word file sent to me. When I tried to print the document using cmd-p, nothing happened! For some reason, all of the shortcuts have changed (see attached shot of the File menu). Anyone have any ideas how this happened or what I should do? I have trashed all MS Office prefs (though this does not affect Excel and other Office apps). I have deleted and re-installed Office X from the disc. None of these worked. Any ideas?