Work Outlook Will NOT Load in Mac Mail ?!?!?

Discussion in 'Mac Basics and Help' started by 480Ocean, Nov 22, 2013.

  1. 480Ocean macrumors newbie

    Nov 22, 2013
    Hi everyone,

    I been searching online and in the threads and can't find an answer.

    I have the data to load my work email (using outlook at work) from the exchange server. It works great on my phones and iPad.

    However, it will NOT load on my Mac Mail?!?! I am confident the address and details are correct, i even was successful on other devices as I had mentioned.

    I work in finance, but not with a bank. Is this somehow blocked by them or is there a solution?

  2. hans1972, Nov 24, 2013
    Last edited: Nov 24, 2013

    hans1972 macrumors regular

    Apr 5, 2010
    Mail in OS X uses Exchange Web Services (EWS). Many Exchange systems do not have EWS configured.

    iOS-devices uses Microsoft ActiveSync. Most Exchange systems to have ActiveSync configured.

    You need to contact the Exchange administrators and ask them if EWS is configured properly.

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